Assistant File Handler

TN United Kingdom; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking professional services firm as an Assistant File Handler, where you'll play a crucial role in managing Industrial Disease claims. This position offers the opportunity to work closely with a Lead File Handler, ensuring favorable outcomes for clients while adhering to regulatory standards. With a focus on innovation and client service, you'll be part of a team that values your contributions and supports your professional growth. Enjoy a range of benefits, including a generous holiday allowance and health care plans, as you thrive in a dynamic and collaborative environment.

Benefits

Davies Incentive Plan

25 days holiday

Health care cash plan

Mental health support

Death in service benefit

Pension contributions

Cycle to work scheme

Season ticket loan

Access to online discount sites

Various discounts and memberships

Qualifications

• Proficient in handling disease cases, particularly NIHL.
• Strong verbal communication and attention to detail.

Responsibilities

• Manage a caseload of Industrial Disease claims efficiently.
• Conduct investigations and prepare reports for clients.

Skills

Disease case handling

Attention to detail

Verbal communication

Self-organization

IT skills

Job description

The Assistant File Handler will work under a Lead File Handler within the Disease department, managing a caseload of Hourly Rate Industrial Disease claims, including but not limited to NIHL (Noise Induced Hearing Loss), WRULD (Work-Related Upper Limb Disorder), and other disease cases. The role involves performing delegated tasks to progress and resolve files efficiently, aiming for favorable outcomes for clients at appropriate profitability levels.

Key Accountabilities

• Review documents and prepare reports
• Handle disclosure processes
• Review evidence, including records
• Conduct investigations with insured parties and obtain witness statements
• Instruct Counsel and Experts
• Conduct research
• Attend conferences and trials with Counsel
• Manage routine correspondence
• Attend court appointments
• Liaise with and take instructions from insurers and insureds
• Ensure adherence to court timetables
• Maintain compliance with SRA Standards & Regulations
• Uphold Keoghs Values

Experience, Skills, and Qualifications

• Proficient in handling disease cases, with NIHL as a minimum requirement
• Ability to use initiative
• Flexibility regarding tasks undertaken
• Good listening and verbal communication skills
• Attention to detail and ability to maintain concentration
• Self-organizational and prioritization skills
• Ability to work under pressure and meet targets
• Enthusiastic and hardworking attitude
• Good IT skills

Benefits include Davies Incentive Plan, 25 days holiday (increasing with service), health care cash plan, mental health support, death in service benefit after 1 year, pension contributions, cycle to work scheme, season ticket loan, access to online discount sites, and various other discounts and memberships. Some benefits are available after successful probation.

We are a specialist professional services and technology firm collaborating with leading insurance, regulated, and global businesses. We help clients manage risk, operate core processes, and transform their operations through professional services and technology solutions across the insurance value chain. Our team of over 8,000 professionals operates across ten countries, serving more than 1,500 clients, with a focus on innovation, research, and client service excellence.