Assistant File Handler to Partner

Keoghs; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in claims management is seeking an Assistant File Handler to support a Partner. The role involves managing a mixed caseload, ensuring compliance with legal processes, and developing skills in claims handling. Benefits include private medical insurance, a generous holiday allowance, and various employee schemes.

Benefits

Davies Incentive Plan

25 days holiday per year

Family Cover Private Medical Insurance

Simply Health Care Cash Plan

WeCare – 24/7 online GP

Death in Service

Critical Illness Cover

Pension contribution: 5% Employee / 3% Employer

Employee Volunteering Programme

Cycle to Work Scheme

Qualifications

• Experience in claims handling (pre-litigation or litigated).
• Motivated to develop new skills and challenges as a File Handler.
• Awareness of the disease market and legal developments.

Responsibilities

• Ensure compliance with client SLAs.
• Draft court documents and report to clients.
• Negotiate and advocate in hearings.

Skills

Claims handling experience

Understanding of the litigation process

Attention to detail

Ability to meet targets and deadlines

Client needs understanding

Job description

Department:

Claims Management

Location:

Bolton

Description

The Assistant File Handler to a Partner (AFH) will work with a Partner handling a mixed caseload of Equality Act, Clinical Negligence, Occupational Stress, and short-tail disease claims. The role involves performing delegated tasks to facilitate the progression and resolution of cases within the Complex Disease Litigation Department, focusing on fast and multi-track matters.

Key Responsibilities

Carrying out tasks assigned by the File Handler, including:

• Ensuring compliance with client SLAs
• Adhering to court directions and timetables
• Drafting Court Documents
• Negotiation
• Advocacy, including attending telephone hearings
• Analyzing evidence
• Client Reporting
• Instructing and liaising with Counsel and experts
• Preparing bundles
• Completing and updating MI
• Achieving chargeable targets

The above list is not exhaustive and other work may be assigned.

Skills, Knowledge, and Expertise

• Experience in claims handling (pre-litigation or litigated)
• Understanding of the litigation process
• Ability to work with and take instructions from a Lead File Handler
• Motivated to develop new skills and challenges as a File Handler
• Awareness of the disease market and legal developments
• Ability to meet targets and deadlines
• Attention to detail
• Understanding of client needs and requirements
• Adherence to Keoghs Values

Benefits

• Davies Incentive Plan
• 25 days holiday per year, increasing with service level (option to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa), with options to extend to family within the first month
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support, and wellbeing resources
• Death in Service
• Critical Illness Cover
• Private Health Insurance / Income Protection
• Pension contribution: 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*After successful completion of probation.