Pre Litigated File Handler

Keoghs; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading law practice in Bolton is seeking a Pre-Litigated File Handler to join their counter-fraud team. The role involves managing pre-litigation cases, analyzing evidence, and ensuring client satisfaction while adhering to fixed fee structures. Ideal candidates will possess strong analytical and communication skills, with a commitment to legal excellence and client service.

Benefits

Davies Incentive Plan

25 days holiday

Health and wellbeing programs

Death In Service after 1 year

Pension scheme

Employee resource groups

Cycle to Work

Tech Scheme

Season Ticket Loan

Gym Flex

Qualifications

• Experience handling pre-litigated caseloads.
• Ability to prioritize, meet deadlines, and work under pressure.

Responsibilities

• Manage a caseload of pre-litigation cases involving various fraud types.
• Review and analyze evidence throughout the case.
• Coordinate investigations and manage case investigations proactively.

Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

IT Skills

Job description

Join to apply for the Pre Litigated File Handler role at Keoghs

Application Deadline: 29 May 2025

Department: Claims Management

Location: Bolton

Description

We are seeking ambitious, driven candidates eager to advance their legal careers in a dynamic, fast-paced environment. Many of our leadership team and partners started their careers at Keoghs, highlighting our commitment to our people and their professional development.

Our counter-fraud team, the largest and longest-established in the UK, prides itself on a down-to-earth culture focused on legal excellence. We specialize in defeating dishonest motor claims, developing strategies to identify and prevent emerging risks. We seek like-minded candidates to join us in this exciting work and to develop their careers.

Role Overview

The Pre-Litigated File Handler will work within a team of fraud specialists and legal support staff, managing a caseload of pre-litigation cases involving various fraud types. The role involves working closely with the Team Leader and Lead Lawyer to achieve optimal results in a commercially sound manner. Key skills include following defined processes, forensic analysis of evidence, and high commercial awareness regarding fixed fee work. Decision-making within set timeframes and case strategies is essential.

Key Responsibilities

Strategic Excellence

• Review and analyze evidence throughout the case
• Set case strategy ensuring adherence to policies
• Identify litigation opportunities and complex cases
• Recognize client trends and opportunities to enhance relationships

Client Excellence

• Handle files according to client guidelines
• Maximize client satisfaction
• Complete all MI accurately and promptly
• Meet KPIs for client and internal standards

Technical Excellence

• Coordinate investigations and investigations deadlines
• Protect client’s litigation position
• Manage case investigations proactively
• Delegate tasks appropriately
• Maintain all case management systems accurately
• Follow file management policies and SRA standards

Financial Excellence

• Work efficiently within fixed fee structures
• Maintain profitability and meet financial targets
• Ensure accurate billing

Cultural Excellence

Adhere to Keoghs' values.

Working Hours

35 hours per week, Monday to Friday, 9am – 5pm, with 1 unpaid hour for lunch. The role is based at Bolton, Parklands Office, with at least 1 day per week in the office.

Experience, Skills, and Qualifications

• Experience handling pre-litigated caseloads
• Strong analytical skills
• Excellent communication skills (listening, verbal, written)
• Ability to prioritize, meet deadlines, and work under pressure
• Problem-solving skills
• Excellent IT skills
• Experience with time recording and billing systems

Benefits

• Davies Incentive Plan
• 25 days holiday (increasing with service, with buy/sell options)
• Health and wellbeing programs, including Simply Health Care Cash Plan and WeCare
• Death In Service after 1 year
• Pension scheme (5% employee, 3% employer)
• Employee resource groups and volunteering programs
• Additional benefits like Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex, discounts, and more, after probation

Additional Details

• Seniority level: Executive
• Employment type: Full-time
• Job functions: Other, IT, Management
• Industry: Law Practice