Casualty EL/PL NDA File Handler

Davies; Bolton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Casualty EL/PL NDA File Handler to manage a diverse caseload of employer and public liability cases. The role involves analytical review, client interaction, and strategic management of claims, ensuring compliance with regulations. The ideal candidate will possess strong advocacy and communication skills, with a focus on achieving results. This position offers a hybrid working model with a supportive team environment.

Benefits

Davies Incentive Plan

25 days holiday

Private Medical Insurance

Healthcare Cash Plan

24/7 online GP access

Death in Service

Critical Illness Cover

Income Protection

Pension Contribution

Employee Volunteering Programme

Qualifications

• Experience of handling a caseload of EL/PL files.
• Previous litigation experience.
• Ability to prioritize work and meet deadlines.

Responsibilities

• Manage a caseload of varied EL/PL cases for insurance clients.
• Conduct investigations and review evidence.
• Prepare and check Trial Bundles.

Skills

Analytical Skills

Communication Skills

Client Care Skills

Advocacy Skills

Decision Making

Job description

Casualty EL/PL NDA File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track cases up to £100K, cases are generally handled on a non-delegated authority basis.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling matters in accordance with client SLA’s.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMC’s and applications.
• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts.
• Drafting questions to medical experts.
• Costs Schedules.
• Dealing with routine correspondence & reviewing matters throughout.
• Drafting in general.
• Research.
• Counter Schedule.
• Pre-Trial reports.
• Attending Conferences and Trial with Counsel.
• Preparing/checking Trial Bundles.
• CRU appeal.
• To ensure compliance with the SRA Standards & Regulations.

Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office. We are hybrid workers with attendance required 1 day a week in the office

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files.
• Previous litigation experience.
• Meeting targets.
• Positive, confident and enthusiastic.
• Good advocacy skills.
• Excellent listening, verbal and written communication skills.
• Good client care skills and evidence of working to client guidelines on a non-delegated basis.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to maintain concentration and pay attention to detail.
• Driven to achieve.
• Excellent IT Skills.
• Ability to work within the Keoghs Shared Values framework.
• The ability to demonstrate resilience and self-control.

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

We are connected
We are innovative
We are dynamic
We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation