Fire & Security Systems Engineering Service Manager

Marble Talent Group Ltd; Sheffield; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading service provider in the fire and security sector is seeking an experienced Engineering Service Manager to lead their team in South Yorkshire. This role focuses on ensuring service delivery excellence, compliance with industry standards, and maintaining strong client relationships. The ideal candidate will have proven experience in the industry and strong technical knowledge of fire and security systems.

Benefits

25 days holiday + bank holidays

Pension scheme and health benefits

Ongoing professional development and training opportunities

Supportive team and positive work culture

Qualifications

• Proven experience in a senior engineering or service manager role within the fire and security industry.
• Strong technical knowledge of fire alarms, intruder alarms, CCTV, access control, and integrated systems.
• Full UK Driving Licence.

Responsibilities

• Lead, manage, and support a team of fire and security engineers.
• Oversee the delivery of maintenance, installations, and system upgrades.
• Ensure compliance with relevant standards such as NSI, BAFE, and BS EN regulations.

Skills

Leadership

Communication

Organisational Skills

Technical Knowledge of Fire Alarms

Technical Knowledge of CCTV

Technical Knowledge of Access Control

Education

Relevant Industry Qualifications (e.g. FIA, ECS)

Job description

Job Title: Fire & Security Systems Engineering Service Manager

Location: South Yorkshire
Job Type: Full-Time Permanent

Salary: ( 40-50K DOE) + Benefits

About Us

Marble Talent Group are a leading staffing solutions provider within the fire and security alarms sector.

Our client are a leading service provider delivering expert services throughout the UK. With a strong reputation for innovation, reliability, and customer service, they work with clients across commercial, industrial, and public sectors to protect what matters most.

The Role

We are seeking an experienced and motivated Engineering Service Manager to lead a Fire & Security Systems team. This is a key leadership position responsible for managing a team of engineers, ensuring service delivery excellence, compliance with industry standards, and driving operational efficiency. The role will predominantly be office based with occasional client/ site visits as required.

Key Responsibilities

• Lead, manage, and support a team of fire and security engineers across Yorkshire
• Oversee the delivery of planned and reactive maintenance, installations, and system upgrades
• Ensure compliance with relevant standards such as NSI, BAFE, and BS EN regulations
• Maintain strong client relationships, ensuring high levels of customer satisfaction
• Conduct performance reviews, training, and mentoring of engineering staff
• Liaise with internal departments to coordinate schedules, stock, and resource planning
• Implement and monitor KPIs to ensure service targets are met or exceeded
• Drive continuous improvement and ensure health & safety compliance on all projects

About You

• Proven experience in a senior engineering or service manager role within the fire and security industry
• Strong technical knowledge of fire alarms, intruder alarms, CCTV, access control, and integrated systems
• Excellent leadership, communication, and organisational skills
• Full UK Driving Licence
• Relevant industry qualifications (e.g. FIA, ECS, or equivalent)

What We Offer

• Competitive salary and performance-related bonuses ( 40-50K)
• 25 days holiday + bank holidays
• Pension scheme and health benefits
• Ongoing professional development and training opportunities
• A supportive team and positive work culture