Education Services Senior Business Support Lead (Hybrid)

Leicestershire County Council; Glenfield; On-site; GBP 33,000 - 35,000; Full time

Job summary

Leicestershire County Council in Leicestershire is seeking a Senior Business Support Officer within the Education area to ensure timely, efficient support and service delivery. The post offers a permanent contract and a salary of £33,129–£35,493 per annum, pro rata for part-time, with a 37-hour week.

The role involves managing staff, overseeing accounts, liaison with partners, and driving improvements. Flexible working may be considered, with a contact for informal discussions and equal

Qualifications

• NVQ 4 or equivalent in business administration.
• English language written & spoken to an appropriate standard.
• Extensive admin experience in public or commercial setting.
• Experience supervising staff and workload management.
• Proficiency in Microsoft Office including data analysis.
• Good organisational, verbal and written communication skills with confidentiality.
• Ability to produce accurate work to deadlines, including meeting notes.
• Ability to prioritise own workload with minimal supervision.

Responsibilities

• Line manage staff with supervision and absence management.
• Oversee implementation and closing of accounts, including forecasting meetings and payments to schools/partners; monitor processes supporting service managers.
• Coordinate with internal and external agencies to ensure service delivery for children and families.
• Lead teams by providing guidance and organise coverage during absences.
• Ensure C&FS information is up to date (website, policies, procedures) and coordinate across service areas.
• Supervise data input for Children and Family Services; monitor reports, indicators, and data quality with timely reporting.
• Maintain and review office processes and ICT systems.

Skills

Staff supervision

Microsoft Office

Data analysis

Organisational skills

Communication skills

Confidentiality

Time management

Prioritisation

Education

NVQ 4 or equivalent

English language (written & spoken)

Tools

Spreadsheets

Job description

Leicestershire County Council in Leicestershire is seeking a Senior Business Support Officer within the Education area to ensure timely, efficient support and service delivery. The post offers a permanent contract and a salary of £33,129–£35,493 per annum, pro rata for part-time, with a 37-hour week.

The role involves managing staff, overseeing accounts, liaison with partners, and driving improvements. Flexible working may be considered, with a contact for informal discussions and equal