Senior Business Systems Support Lead - Hybrid

Cambridgeshire County Council; Alconbury; Hybrid; GBP 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Wellbeing package

4 weeks extra annual leave

Flexible bank holidays

Development opportunities

Zusammenfassung

Cambridgeshire County Council is seeking a Senior Business Systems Support Officer to join the Customer & Digital Services team. You will provide specialist support for the adults business systems, investigate complex issues, and guide system improvements across multiple applications.

You will work in a hybrid role with regular office attendance, collaborating with colleagues and external partners to deliver reliable business systems and data services while encouraging knowledge sharing and

Qualifikationen

• Experience in supporting business applications or line-of-business systems.
• Good understanding of IT support processes and ability to translate requirements into practical solutions.
• Experience with Microsoft 365 applications; knowledge of Power BI/Power Automate is beneficial.

Aufgaben

• Investigate and resolve complex incidents and service requests for business applications.
• Configure, administer and integrate line-of-business systems and manage processes between apps.
• Work with service users to understand requirements and propose practical solutions.

Kenntnisse

Business applications support

Line-of-business systems

Customer-focused

Tools

Microsoft 365

Power BI

Power Automate

Jobbeschreibung

Cambridgeshire County Council is seeking a Senior Business Systems Support Officer to join the Customer & Digital Services team. You will provide specialist support for the adults business systems, investigate complex issues, and guide system improvements across multiple applications.

You will work in a hybrid role with regular office attendance, collaborating with colleagues and external partners to deliver reliable business systems and data services while encouraging knowledge sharing and