Education Services Operations Lead - Flexible Working

Golearnleicestershire; England; On-site; GBP 33,000 - 35,000; Full time

Job summary

Leicestershire County Council in Leicestershire is seeking a Senior Business Support Officer within the Education area of the Children and Family Services team. You will ensure timely administrative processes and provide management oversight to meet service goals and statutory requirements, liaising with partners to deliver high-quality services.

As Education evolves, you will support change initiatives and drive ongoing improvement, leading teams, maintaining data quality, and coordinating

Qualifications

• Recognised Academic Qualifications such as NVQ 4 or equivalent experience in business administration. A Level in English Language Or equivalent standard of written & spoken English.
• Extensive admin experience in a public or commercial setting with recent staff supervision experience.
• Proficient in all Microsoft Office applications, including spreadsheets and basic data analysis.

Responsibilities

• Line manage staff, including supervisions and absence management.
• Oversee accounts closure, arrange forecasting meetings, payments to schools and partners, and monitoring/prepare processes for managers.
• Liaise with internal and external agencies to ensure services for children, monitor statutory requirements and business-critical data.
• Lead teams with guidance through structured meetings and provide office cover across service areas.
• Keep C&FS information up to date (website, policies, procedures) across service areas per LCC requirements.

Skills

Microsoft Office

Data analysis

Verbal and written communication

Education

NVQ 4 or equivalent in business administration

English language at a suitable level (A Level or equivalent)

Tools

Microsoft Excel

Job description

Leicestershire County Council in Leicestershire is seeking a Senior Business Support Officer within the Education area of the Children and Family Services team. You will ensure timely administrative processes and provide management oversight to meet service goals and statutory requirements, liaising with partners to deliver high-quality services.

As Education evolves, you will support change initiatives and drive ongoing improvement, leading teams, maintaining data quality, and coordinating