Education Business Support Lead — Flexible Working

Leicestershire County Council; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Leicestershire County Council is seeking a Senior Business Support Officer to join the Education area within the Children and Family Services Business Support Team. The role focuses on ensuring timely and efficient service delivery, supporting change initiatives and overseeing multiple administrative processes.

The ideal candidate will have extensive public-sector experience, strong data handling and MS Office proficiency, and a proven ability to manage staff and complex workloads.

Qualifications

• Recognised Academic Qualifications such as NVQ 4 or equivalent experience in business administration.
• A Level in English Language or equivalent standard of written & spoken English.
• Extensive admin experience in a public or commercial setting and supervising staff.
• Experience in workload management and allocation with the confidence to run a large diverse team to cover for absence of Senior colleagues.
• Proficient in Microsoft Office including spreadsheets and basic data analysis.
• Strong organisational, verbal and written communication skills with confidentiality.
• Ability to produce accurate work to deadlines and take meeting notes under pressure.
• Ability to establish and maintain working relationships across staff at all levels.
• Ability to prioritise workload with minimal supervision and maintain flexibility.

Responsibilities

• Line manage staff including supervisions and absence management.
• Oversee accounts closing, forecasting meetings, payments to schools and partners.
• Liaise with internal and external agencies to ensure service delivery for children.
• Provide guidance and lead meetings; cover for gaps in staff across service areas.
• Maintain up-to-date C&FS information, websites, policies and procedures.

Skills

NVQ 4 or equivalent

Staff supervision

Data analysis

Microsoft Office

Communication skills

Education

NVQ4 or equivalent in business administration

A Level in English Language

Tools

Microsoft Office

Job description

Leicestershire County Council is seeking a Senior Business Support Officer to join the Education area within the Children and Family Services Business Support Team. The role focuses on ensuring timely and efficient service delivery, supporting change initiatives and overseeing multiple administrative processes.

The ideal candidate will have extensive public-sector experience, strong data handling and MS Office proficiency, and a proven ability to manage staff and complex workloads.