Senior Business Support Officer (Hybrid)

Nottingham City Council; East Midlands; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Nottingham City Council is seeking an experienced Senior Business Support Officer to lead our Business Support team within the Children in Care and Leaving Care Services. You will oversee day-to-day operations, provide line management to a team of Business Support Officers, and work closely with Social Workers and managers to support statutory duties and service performance.

The role focuses on financial payments, allowances, post-18 support, and administrative processes, with opportunities to

Qualifications

• Experience supervising staff in a business support/admin environment.
• Experience in a busy, complex administrative setting.
• Knowledge of financial administration, payment processes, monitoring and reporting.
• Strong organisational, prioritisation and workload management skills.
• Excellent communication and stakeholder management skills.
• Fluency in English essential for this public-sector role.
• DBS standard check required for regulated activity.

Responsibilities

• Lead the provision of high-quality business support within Children in Care and Leaving Care services.
• Provide day-to-day leadership and line management to a team of Business Support Officers.
• Oversee financial payments, allowances, and post-18 support for CIC and Care Leavers.
• Support workforce planning, performance monitoring and service-improvement activity.
• Develop staff and ensure resources meet service demand and outcomes for children.

Skills

Staff supervision

Administrative experience

Financial administration

Organisation & prioritisation

Stakeholder management

ICT proficiency

Communication skills

Tools

Oracle Fusion

LiquidLogic

Microsoft Office

Job description

Nottingham City Council is seeking an experienced Senior Business Support Officer to lead our Business Support team within the Children in Care and Leaving Care Services. You will oversee day-to-day operations, provide line management to a team of Business Support Officers, and work closely with Social Workers and managers to support statutory duties and service performance.

The role focuses on financial payments, allowances, post-18 support, and administrative processes, with opportunities to