Education Programs & Student Support Coordinator

Dunhillmedical; Sheffield; On-site; GBP 28,000 - 35,000; Full time

Job summary

The University of Sheffield is seeking an organised and motivated Education Administrator to join the Chemical, Materials & Biological Engineering section. You will help manage programme and module information, ensure regulatory compliance and support student procedures across the taught journey.

Key duties include coordinating information systems, supporting assessments, and contributing to curriculum improvements with a focus on employability, sustainability and inclusion.

Qualifications

• Educated to A Level standard (or equivalent experience).
• Proven IT skills, with experience of Microsoft Office, Google Workspace, email and the internet.
• Ability to communicate effectively with staff and students in person and in writing.
• Experience of maintaining information with a high degree of accuracy and attention to detail.
• Ability to manage own workload and prioritise to meet deadlines.
• Ability to work on own initiative and seek guidance when needed.
• Ability to analyse problems with consideration of longer-term impact.
• Excellent interpersonal and customer service skills and responding to queries.

Responsibilities

• Support quality standards and programme management, including coordinating programme and module information and timetabling support.
• Assist with assessment procedures and share information with students, staff and examiners.
• Update digital learning tools with curriculum and assessment information.
• Contribute to continuous curriculum improvements aligned with strategic goals.
• Support committees and take minutes or draft agendas for education-related meetings.
• Assist with tutoring delivery, GTA provisions, dissertations and project allocations per university procedures.
• Liaise with Admissions to support queries and provide curriculum information.
• Work largely unsupervised with initiative and refer matters as needed.
• Collaborate with the Education and Student Experience Team to deliver responsibilities timely.

Skills

Interpersonal skills

Customer service

Communication skills

Problem solving

Independent working

Attention to detail

Education

A Level or equivalent

Tools

Microsoft Office

Google Workspace

Email & Internet tools

Job description

The University of Sheffield is seeking an organised and motivated Education Administrator to join the Chemical, Materials & Biological Engineering section. You will help manage programme and module information, ensure regulatory compliance and support student procedures across the taught journey.

Key duties include coordinating information systems, supporting assessments, and contributing to curriculum improvements with a focus on employability, sustainability and inclusion.