Education IT Support Technician - Empower Learning

St Joseph Catholic Multi Academy Trust; Liverpool; Vor Ort; GBP 24.000 - 34.000; Vollzeit

Zusammenfassung

St Joseph Catholic Multi Academy Trust is seeking an IT Support Technician to help manage, install, maintain and secure the curriculum ICT network across Trust sites. You will support staff and pupils, ensure availability and security of hardware and software, and help maximise teaching and learning through reliable ICT services.

Working with the Head of IT, you will implement the Trust ICT strategy, maintain asset records, manage the helpdesk, set up audio-visual equipment for events, and

Qualifikationen

• Willingness to work towards relevant qualifications as appropriate.
• Willingness to undertake training in systems implemented by the Trust.
• Experience dealing with stakeholders at all levels.
• Experience of ICT-related problem solving.
• Ability to manage priorities in a pressurised environment whilst meeting deadlines.
• Ability to articulate technical ideas to non-technical people clearly.
• Commitment to providing the best possible outcomes for young people and supporting the Trust values.

Aufgaben

• Proactive checks to ensure curriculum infrastructure is fit for purpose and ready to deliver high-quality teaching.
• Act as IT Support Technician for schools within the Trust and complete daily tasks while supporting the Trust network.
• Maintain up-to-date asset records and school documentation.
• Provide technical problem solving on hardware and software issues to staff when required.
• Ensure ICT equipment meets health and safety requirements and classroom needs.
• Set up and operate AV equipment, laptops, and conferencing gear for Trust events.

Kenntnisse

ICT support

Stakeholder handling

Problem solving

Hardware knowledge

Software installation

Training staff

Jobbeschreibung

St Joseph Catholic Multi Academy Trust is seeking an IT Support Technician to help manage, install, maintain and secure the curriculum ICT network across Trust sites. You will support staff and pupils, ensure availability and security of hardware and software, and help maximise teaching and learning through reliable ICT services.

Working with the Head of IT, you will implement the Trust ICT strategy, maintain asset records, manage the helpdesk, set up audio-visual equipment for events, and