Education IT Technician: Empower Learning & Access

Aspris; Chorley; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Enhanced DBS funded

Wellbeing support

Cycle to work scheme

Comprehensive induction

Training and career progression

Discount scheme

Job summary

Aspris Children’s Services is seeking a dedicated IT technician to provide day-to-day tech support across our specialist schools in Chorley, Leyland and Preston. You will help pupils and staff access reliable technology to enhance learning, using Windows and Microsoft 365 as core tools.

The role requires effective communication, safeguarding awareness and a proactive approach to solving problems, with a commitment to confidentiality and data protection in an education setting.

Qualifications

• Experience in IT support or a technician role, preferably in education.
• Good knowledge of Windows OS and Microsoft 365.
• Excellent communication and interpersonal skills; patient and approachable.
• Flexible, proactive problem-solving approach.
• Strong commitment to safeguarding and confidentiality.

Responsibilities

• Provide day-to-day technical support to colleagues and pupils.
• Respond to central help desk requests promptly and effectively.
• Maintain and troubleshoot hardware including PCs, laptops, tablets, interactive whiteboards, printers and mobile devices.
• Support software installation updates and user access across educational and assistive programs.
• Ensure network Internet and Wi-Fi systems are secure and efficient; assist with IT inventories and asset tracking.
• Support the use of technology to aid learning and communication for pupils with autism and complex needs.
• Work collaboratively with teaching and support colleagues to enhance learning experiences.
• Uphold data protection, safeguarding and online safety policies and procedures.

Skills

IT support

Windows OS

Microsoft 365

Communication

Data protection

Safeguarding

Education

Relevant IT qualifications

Job description

Aspris Children’s Services is seeking a dedicated IT technician to provide day-to-day tech support across our specialist schools in Chorley, Leyland and Preston. You will help pupils and staff access reliable technology to enhance learning, using Windows and Microsoft 365 as core tools.

The role requires effective communication, safeguarding awareness and a proactive approach to solving problems, with a commitment to confidentiality and data protection in an education setting.