Senior School IT Technician: Empower Learning Tech

TEEM Education; Tunbridge Wells; On-site; GBP 25,000 - 31,000; Full time

Job summary

TEEM Education in Tunbridge Wells is seeking a Senior School IT Technician to provide technical support across the school, maintaining hardware, software, networks and IT systems. The postholder will provide first and second-line support to staff and students, assist with infrastructure management, and support the wider IT team with projects and day-to-day operations.

You will manage Windows, macOS and iOS devices, maintain an IT asset register, deploy software, support security and

Qualifications

• Level 3 Diploma in IT or equivalent qualification.
• Experience in an IT support environment.
• Experience with software, hardware and networks.
• Desirable: experience in an educational setting.

Responsibilities

• Provide first and second-line technical support and troubleshoot issues.
• Support and maintain network infrastructure, including switches and firewalls.
• Manage Windows, macOS and iOS devices and management systems.
• Deploy and maintain software using remote management tools.
• Support IT security and data protection requirements.

Skills

Communication

Customer service

Troubleshooting

Teamwork

Independent work

Health & safety

Education

Level 3 Diploma in IT

Job description

TEEM Education in Tunbridge Wells is seeking a Senior School IT Technician to provide technical support across the school, maintaining hardware, software, networks and IT systems. The postholder will provide first and second-line support to staff and students, assist with infrastructure management, and support the wider IT team with projects and day-to-day operations.

You will manage Windows, macOS and iOS devices, maintain an IT asset register, deploy software, support security and