Education IT Support Specialist
WMJobs
14 days+
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Benefits offered by this job
Job summary
A prominent educational trust in Birmingham seeks an enthusiastic IT Support Technician to provide vital support and technical advice for ICT-related activities to all staff and students. You will manage and maintain ICT equipment across the trust and ensure customer satisfaction by resolving support requests. The role requires GCSEs in Maths and English, relevant IT qualifications, and experience in an IT environment. Join a supportive workspace committed to professional development and employee wellbeing.
Qualifications
- GCSEs including Maths and English at level 4 or above.
- Recognised and relevant IT qualifications.
- Experience in an IT environment.
Responsibilities
- Provide support for ICT curriculum related activities.
- Install new software and hardware.
- Manage devices using mobile management solutions.
- Maintain cloud user identities in Azure.
- Setup equipment for use.
Skills
Technical advice for ICT curriculum
Core IT technologies
Windows operating system
Apple operating system
Mobile operating systems
Microsoft 365 applications
Microsoft Intune
Backup solutions
Anti-virus software
Help Desk System
Education
GCSEs including Maths and English at level 4 or above
Recognised and relevant IT qualifications
Tools
Mobile device management solutions
Azure AD / Entra ID
Job description
A prominent educational trust in Birmingham seeks an enthusiastic IT Support Technician to provide vital support and technical advice for ICT-related activities to all staff and students. You will manage and maintain ICT equipment across the trust and ensure customer satisfaction by resolving support requests. The role requires GCSEs in Maths and English, relevant IT qualifications, and experience in an IT environment. Join a supportive workspace committed to professional development and employee wellbeing.
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