Education IT & AV Technician (Hybrid)

Leeds City College; Harrogate; Híbrido; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual leave

Pension schemes

CPD opportunities

Employee wellbeing initiatives

Resumo da oferta

Luminate Education Group is seeking an IT Technician for Harrogate College Campus to install, configure and repair IT/AV hardware and software across desktops, mobiles and classroom tech. You will deliver customer-focused support and diagnostics, maintaining high standards and liaising with suppliers for timely repairs.

The role requires experience with Windows, macOS/iOS, ChromeOS, Microsoft 365, Google Workspace, and assistive tech tools like TextHelp Read & Write and Dragon NaturallySpeaking.

Qualificações

• Level 3 English and Maths plus an IT-related qualification or proven IT support experience.
• Experience delivering customer-focused IT/AV support with high satisfaction.
• Strong knowledge of Windows, macOS/iOS, ChromeOS and supporting software.
• Experience installing and supporting multimedia/ assistive tech tools such as TextHelp Read & Write and Dragon.
• Experience with PCs, laptops, mobiles, VoIP phones, and printers.

Responsabilidades

• Install, configure, test, maintain and repair IT/AV hardware and software.
• Provide customer-focused technical support per service standards.
• Deliver diagnostics, troubleshooting and repair for IT hardware and multimedia tech.
• Support classroom tech like projectors, interactive boards and AV systems.
• Perform regular maintenance to keep IT/AV equipment in top condition.
• Coordinate with third-party suppliers for timely repairs.

Conhecimentos

Customer support

IT hardware

Desktop administration

cross-platform support

Windows

macOS/iOS

ChromeOS

Office 365

Google Workspace

Adobe Creative Cloud

antivirus software

TextHelp Read & Write

Dragon NaturallySpeaking

VoIP telephones

printers

AV troubleshooting

Formação académica

IT-related qualification

Level 3 English & Maths

Ferramentas

TextHelp Read & Write

Dragon NaturallySpeaking

Microsoft Office

Google Workspace

Adobe Creative Cloud

Descrição da oferta de emprego

Luminate Education Group is seeking an IT Technician for Harrogate College Campus to install, configure and repair IT/AV hardware and software across desktops, mobiles and classroom tech. You will deliver customer-focused support and diagnostics, maintaining high standards and liaising with suppliers for timely repairs.

The role requires experience with Windows, macOS/iOS, ChromeOS, Microsoft 365, Google Workspace, and assistive tech tools like TextHelp Read & Write and Dragon NaturallySpeaking.