Education ICT Technician: Classroom & Network Support

TEC Partnership; Bridlington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension Membership

Christmas Closure Days

Occupational sick pay scheme (higher)

Occupational Maternity/Adoption pay (h

Job summary

TEC Partnership is seeking an ICT Technician to provide reliable, customer-focused IT support within a Further or Higher Education environment, based at East Riding College, Bridlington. You will assist staff and students with ICT issues, maintain systems and learning technologies, and support classroom and AV setups.

Applicants should have literacy and numeracy at Level 2 and be able to document work, contribute to team goals, and pursue ongoing professional development.

Qualifications

• Experience providing first and second-line IT support in education or similar environment.
• Demonstrated ability to document processes and contribute to service improvement.
• Ability to work in a team and support staff and students with ICT issues.

Responsibilities

• Provide reliable, customer-focused first and second-line IT support for staff and students.
• Maintain ICT systems, networks, devices and learning technologies used in teaching and assessment.
• Provide classroom and audio-visual support to underpin teaching and learning.

Skills

Customer support

Teamwork

Documentation

Education

Literacy & Numeracy Level 2

Tools

ICT systems

Networks

Learning technologies

Job description

TEC Partnership is seeking an ICT Technician to provide reliable, customer-focused IT support within a Further or Higher Education environment, based at East Riding College, Bridlington. You will assist staff and students with ICT issues, maintain systems and learning technologies, and support classroom and AV setups.

Applicants should have literacy and numeracy at Level 2 and be able to document work, contribute to team goals, and pursue ongoing professional development.