Higher Education Administrator - Immediate Start

Office Angels; Brighton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Office Angels is seeking a Higher Education Administrator in Brighton to support planning, scheduling and delivery of activities and meetings, acting as a first point of contact for staff and students with excellent guidance and customer service.

The role requires strong communication, meticulous organisation, and proficient use of Microsoft Office; you will manage enquiries, keep accurate records and help improve service delivery in a busy university setting.

Qualifications

• Previous experience in office administration essential.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs.

Responsibilities

• Coordinate and support planning, scheduling and delivery of activities, events and meetings; manage timelines and resources.
• Act as first point of contact for staff, students and stakeholders, providing high-quality guidance and customer service.
• Manage and respond to enquiries, assess and resolve issues, escalate complex matters as needed.
• Create, maintain and distribute clear communications across websites and guidance materials.
• Support quality assurance and feedback activities to monitor service performance and identify improvements.
• Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues to share information, improve processes and support effective service delivery.

Skills

Office administration

Excellent communication

MS Office proficiency

Attention to detail

Time management

Team player / independent

Tools

Microsoft Office Suite

Job description

JOB TITLE: Higher Education Administrator

LOCATION: Brighton

HOURS: 37.5 Hours

SHIFT: 8:30am-5pm Monday to Friday

SALARY: £13.75 per hour

DURATION: Ongoing

Role Responsibility:

• Coordinate and support the planning, scheduling and delivery of activities, events and meetings, ensuring timelines and resources are effectively managed.
• Act as the first point of contact for staff, students and other stakeholders, providing high-quality advice, guidance and customer service.
• Manage and respond to enquiries, assessing and resolving issues where possible and escalating complex matters appropriately.
• Create, maintain and distribute clear, accurate and engaging communications across a range of channels, including websites and guidance materials.
• Support quality assurance processes and feedback activities, helping to monitor service performance and identify opportunities for improvement.
• Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues across teams and departments to share information, improve processes and contribute to the effective delivery of services.

The Ideal Candidate:

• Previous experience in office administration essential
• Excellent communicator - written and verbal
• Total proficiency with Microsoft programmes
• Keen eye for detail, punctual and organise
• Professional telephone manner and communication skills
• High level organisational and time management skills
• Ability to work as both a team member and in a stand-alone position
• Strong initiative and proactive working manner
• Able to manage complex processes using initiative and taking responsibility

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.