Sales & Customer Service Coordinator

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant manufacturing company in Northamptonshire is seeking a Sales & Customer Service Coordinator. This role involves processing customer orders, providing exceptional service, and identifying new business opportunities. Ideal candidates will have strong sales and administration skills, along with experience in CRM and ERP systems. Join a people-centric employer that values a positive working atmosphere.

Qualifications

• Strong Sales, Customer Service, Business Support & Administration skills in B2B/B2C.
• Experience in using CRM & ERP systems.

Responsibilities

• Taking & processing customer orders, ensuring OTIF delivery.
• Providing high-end customer service and sales support.
• Liaising with internal departments to meet order deadlines.

Skills

Sales

Customer Service

Business Support

Administration

Tools

CRM

ERP

Job description

GBR Recruitment Ltd, are proud to working exclusively with an ultra modern manufacturing client in Northamptonshire, recruiting for an experienced Sales & Customer Service Coordinator to play a key role in progressing orders, delivering exceptional customer service to customers (inc. potential customers) & identifying new business opportunities.

This is a fantastic Sales & Customer Service opportunity, working for a real people centric "employer of choice" that offers a vibrant upbeat working atmosphere.

If you have strong Sales, Customer Service, Business Support & Administration skills, then this is the role for you, as you will utilise all these skills in this role.

Duties:

• Taking & processing customer orders, ensuring OTIF delivery of goods
• Dealing with all customer enquiries & providing product advice
• Providing high end customer service, sales support & administration
• Assisting with quotes, bids & tenders as part of a wider sales team
• Progressing orders from initial order to instructing manufacturing, right through to delivery of the products to the end using B2B / B2C customer (UK & overseas).
• Liaising with all internal departments to ensure orders meet deadlines.
• Uploading data onto the internal CRM / ERP system.

Attributes:

• Strong Sales, Customer Service, Business Support & Administration skills within a B2B or B2C environment
• Experience in using CRM &/or ERP systems
• Experienced in end to end Sales processes
• Inventory, Stock & Manufacturing processes knowledge

This role would suit someone working as an Internal Client Relationship Manager, Internal Account Manager, Internal Customer Relationship Manager, Sales Coordinator, Business Support Coordinator, Customer Service Manager, Customer Service Executive or a similar role with similar day to day duties.

Interviews for this awesome opportunity are to take place immediately.