Ecommerce Platform Lead Hybrid – Stability & Growth

Retail Human Resources plc; Greater London; Hybrid; GBP 68,000 - 83,000; Full time

Job summary

Retail Human Resources plc is seeking a Technical Ecommerce Manager to own and stabilise the ecommerce platform, ensuring a smooth customer experience. You will lead incident management, drive improvements, and work closely with development and commercial teams to prioritise releases.

Hybrid working in Central London is available. The role requires proven experience in a technical ecommerce or digital operations environment, with strong SQL skills to investigate issues and support data-driven

Qualifications

• SQL experience essential.
• Experience in technical ecommerce, platform or digital operations roles.
• Able to communicate effectively with both technical and non-technical colleagues.

Responsibilities

• Own the ecommerce platform's day-to-day stability, efficiency and reliability.
• Lead incident management and root-cause analysis to prevent recurrence.
• Coordinate with development and commercial teams to translate business needs into technical requirements and manage releases.

Skills

SQL

Job description

Retail Human Resources plc is seeking a Technical Ecommerce Manager to own and stabilise the ecommerce platform, ensuring a smooth customer experience. You will lead incident management, drive improvements, and work closely with development and commercial teams to prioritise releases.

Hybrid working in Central London is available. The role requires proven experience in a technical ecommerce or digital operations environment, with strong SQL skills to investigate issues and support data-driven