Ecommerce Optimisation & Personalisation Specialist

LVMH Group; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Private pension from day one

Competitive pay reviews

Employee discount

Birthday day off

Wellbeing platform

LVMH Heart Fund

Generous holiday allowance

Job summary

SEPHORA UK, part of the LVMH family, is expanding its E-commerce team in the UK. We seek an E-commerce Optimisation Specialist to lead site merchandising, search strategy, and personalisation to enhance the customer experience across our omni-channel presence.

You will partner with cross-functional teams and leverage Dynamic Yield, Fredhopper and Algolia to optimise listings, improve KPIs, and support a data-driven trading calendar. A fast-paced, collaborative environment awaits.

Qualifications

• Proven E-commerce experience with site merchandising, A/B testing and personalisation.
• Experience with Dynamic Yield and/or Fredhopper preferred.
• Strong analytical skills with ecommerce analytics tools.
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead Site Merchandising and Search strategy year-round, with emphasis on peak periods.
• Train and guide supporting team members to deliver strong commercial merchandising.
• Support promotions, launches and messaging with merchandising and personalisation.
• Utilise merchandising tools to optimise product listings, search results and cross-sell areas.
• Review dashboards and drive innovation in reporting to track KPIs and opportunities.
• Liaise with Fredhopper and other partners to drive innovation and stay ahead of trends.
• Support delivery of A/B testing and personalisation initiatives with the Senior Optimisation and Personalisation Manager.

Skills

E-commerce

A/B testing

Personalisation

Analytics

Tools

Dynamic Yield

Fredhopper

Algolia

Job description

SEPHORA UK, part of the LVMH family, is expanding its E-commerce team in the UK. We seek an E-commerce Optimisation Specialist to lead site merchandising, search strategy, and personalisation to enhance the customer experience across our omni-channel presence.

You will partner with cross-functional teams and leverage Dynamic Yield, Fredhopper and Algolia to optimise listings, improve KPIs, and support a data-driven trading calendar. A fast-paced, collaborative environment awaits.