Ecommerce Growth & Personalisation Specialist

SEPHORA; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Private Pension

Annual salary reviews

Job summary

SEPHORA UK is expanding its Marketing & E-commerce team. The E-commerce Optimisation Specialist will own site merchandising, search strategy and personalisation to enhance customer experience and drive performance across our omni-channel platform.

You will collaborate with cross-functional partners and leverage tools like Dynamic Yield, Fredhopper and Algolia to optimise product listings, search results and merchandising.

Qualifications

• Proven experience in e-commerce merchandising, testing and personalisation.
• Strong analytical mindset with ability to translate data into actions.
• Experience with site search and merchandising tools preferred.

Responsibilities

• Lead the Site Merchandising and Search strategy year-round, with focus on peak periods.
• Train and guide supporting team members to deliver strong merchandising in line with priorities.
• Support promotions and product launches through merchandising and personalisation.
• Utilise merchandising tools to optimise product listings, search results, and cross-sell areas.
• Review dashboards and drive innovation in reporting to impact key KPIs.
• Liaise with Fredhopper and other partners to drive innovation and trend awareness.
• Support delivery of A/B testing and personalisation initiatives with the team.

Skills

Site merchandising

A/B testing

Personalisation

E-commerce analytics

Cross-functional collaboration

Commercial mindset

Tools

Dynamic Yield

Fredhopper

Algolia

Job description

SEPHORA UK is expanding its Marketing & E-commerce team. The E-commerce Optimisation Specialist will own site merchandising, search strategy and personalisation to enhance customer experience and drive performance across our omni-channel platform.

You will collaborate with cross-functional partners and leverage tools like Dynamic Yield, Fredhopper and Algolia to optimise product listings, search results and merchandising.