Ecommerce Optimisation Manager

3Search; Greater London; Sur place; GBP 50 000 - 75 000; Plein temps

Résumé du poste

3Search is partnering with an established Health & Wellness brand to grow its DTC ecommerce channel. The Ecommerce Optimisation Manager will own content, journeys and conversion improvements across the website, Amazon and other online retail channels.

You will collaborate with Brand, Design and Digital Marketing to translate commercial objectives into briefs for imagery, copy and digital content, and to drive conversion through data-led testing and analytics.

Qualifications

• Proven ecommerce experience improving website performance or online journeys.
• Ability to translate visuals and messaging into actionable briefs.
• Experience using analytics, customer insights and A/B testing to inform decisions.
• Strong stakeholder management across ecommerce, marketing, brand and creative.
• Commercial mindset with initiative to own projects from concept to delivery.
• Experience with Amazon optimisation or Shopify is a plus but not required.

Responsabilités

• Own website optimisation for product pages, landing pages and customer journeys.
• Lead creative briefing translating objectives into imagery, copy and content briefs.
• Drive conversion improvements using analytics, heatmaps and A/B testing.
• Improve cross-channel consistency across Amazon and major retail partners.
• Shape ecommerce processes and prioritise opportunities with measurable outcomes.

Connaissances

Ecommerce experience

Creative judgement

Analytics

Customer insights

A/B testing

Stakeholder management

Commercial mindset

Amazon optimization

Shopify experience

Description du poste

Are you an ecommerce manager who knows how to turn better customer experiences into stronger commercial results?

We're working with an established, Health & Wellness brand who are investing in the growth of its DTC ecommerce channel. With an extensive product portfolio, a growing digital presence and an ambitious transformation underway, this is an opportunity to influence how customers discover, understand and purchase products online.

This is a newly created position which offers genuine ownership, combining creative thinking, commercial insight and data-led optimisation to improve the online shopping experience.

The Ecommerce Optimisation Manager will take ownership of improving website content and customer journeys, working closely with Brand, Design and Digital Marketing to deliver commercially effective changes across the website, Amazon and other online retail channels.

Role Highlights:

• Own website optimisation: Identify opportunities to improve product pages, landing pages and customer journeys, making products easier to understand and purchase.
• Lead creative briefing: Translate commercial objectives into clear briefs for imagery, copy, product messaging and digital content, working with internal creative teams.
• Drive conversion improvements: Use analytics, heatmaps and A/B testing to understand customer behaviour, identify friction points and implement changes that improve performance.
• Improve cross-channel consistency: Apply successful website improvements across Amazon and major retail partner platforms, ensuring consistent and effective product presentation.
• Shape ecommerce processes: Establish a structured approach to content planning, testing and optimisation, helping teams prioritise opportunities and deliver measurable improvements.

You Will Need:

• Proven ecommerce experience, with examples of improving website performance, product pages or online customer journeys.
• Strong creative judgement, with the ability to recognise opportunities in website design, imagery and messaging and translate these into actionable briefs.
• Experience using analytics, customer behaviour insights and A/B testing to inform decisions and improve conversion.
• Excellent stakeholder management skills, with confidence collaborating across ecommerce, marketing, brand and creative functions.
• A commercially focused mindset, strong organisational skills and the initiative to take ownership of projects from concept through to delivery.
• Experience with Amazon optimisation, Shopify, ratings and reviews, or consumer-focused sectors such as FMCG, beauty and wellness would be advantageous, but isn't essential.

Why You'll Love It:

• Genuine ownership: Take responsibility for shaping and improving a growing direct-to-consumer ecommerce channel.
• Creative and commercial influence: Work closely with experienced digital, brand and design specialists to bring meaningful improvements to life.
• Opportunity to build: Join at an exciting stage of digital transformation, with the freedom to establish new processes, introduce ideas and make a visible impact.

Due to a high number of applicants, we are only able to respond to successful candidates