Ecommerce Manager

webupdater; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

An exciting opportunity for an eCommerce Website Manager at a rapidly growing company. This role involves managing daily operations and enhancing user experience on the Magento platform while collaborating with various teams. The position offers substantial responsibilities and a chance to grow in an award-winning business with numerous employee benefits.

Benefits

Market-leading annual leave

Birthday off

External training courses paid for

Pension Scheme

Free onsite parking

Complimentary drinks

Awards and Recognition Schemes

Summer BBQ

Mental health support

Environmentally conscious workplace

Qualifications

• At least 2 years of experience in a digital or eCommerce role.
• Hands-on knowledge of Magento or similar CMS.
• Understanding of basic SEO and eCommerce merchandising best practices.

Responsibilities

• Manage daily operations of the eCommerce website.
• Monitor site for issues and implement promotional campaigns.
• Coordinate updates and ensure content follows brand guidelines.

Skills

Attention to Detail

Communication

Collaboration

Data Analysis

Tools

Magento

Google Analytics

Excel

HTML/CSS

Job description

E-Commerce Manager (Maternity Cover - 12 Months FTC)

(Magento Platform)

Are you an ambitious person working in e-commerce? Striving to step up and take on more responsibility within an award-winning business that stands among the fastest growing in the Midlands?

Vivactive Ltd has the role for you.

Vivactive Ltd is one of the fastest-growing, award-winning businesses in the Midlands, on a mission to become Europe's leading incontinence product provider.

We're looking for a proactive and detail-focused eCommerce Website Manager to help us manage the daily operations of our website. This is a great opportunity for someone with 2+ years of eCommerce or digital experience looking to take the next step in their career.

In this role, you'll take ownership of day-to-day website operations, managing content updates, launching promotions, fixing errors, and ensuring everything on-site runs smoothly. You'll work closely with our design, marketing, and technical teams to support product launches, campaigns, and improvements to the user experience.

Can You?

• Upload and maintain product listings, categories, images, pricing, and metadata in Magento
• Implement and manage promotional campaigns, discount codes, and site-wide offers
• Monitor the site daily to identify and correct issues such as broken links, outdated content, and incorrect pricing
• Coordinate homepage updates, banner uploads with content changes
• Support content launches and merchandising for new products and categories
• Review the competition, spot gaps in the range, and suggest changes
• Ensure all content follows brand guidelines and basic SEO best practices
• Liaise with the design, tech, and marketing teams to troubleshoot and resolve site issues quickly
• Run basic site performance checks and help report on campaign outcomes
• Support ongoing improvements to the customer experience based on feedback and analytics
• Respond to security and website performance issues

What We're Looking For

• At least 2 years of experience in a digital or eCommerce role
• Hands-on knowledge of Magento or a similar eCommerce CMS
• Strong attention to detail with a consistent, accurate approach to managing content
• Confident using a range of digital tools and back-end systems
• Highly organized and methodical, with the ability to manage multiple tasks under pressure
• A proactive team player with strong communication and collaboration skills
• Understanding of basic SEO and eCommerce merchandising best practices
• Comfortable analyzing data and making fast, informed decisions
• Confident presenting ideas and updates at all levels of the business
• Experience managing external marketing or promotional campaigns
• Bonus: familiarity with Google Analytics, Excel, or basic HTML/CSS

Benefits

What's in it for you? Please take the time to read our extensive list of benefits below:

• A chance to build and grow a department in a rapidly expanding/award-winning company
• Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service
• Your birthday off, so you always enjoy your birthday!
• External training courses; we'll pay for your CIPS, Management Courses, etc.
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed
• Free Onsite Parking
• Complimentary tea, coffee, chilled water, and soft drinks
• Pension Scheme
• Free Summer BBQ
• We care about our employees' mental and physical health with well-being practices embedded in the company
• An environmentally conscious company

Work in a fun and lively environment in an up-and-coming business! You will be a crucial member of the Vivactive team and report to the Managing Director. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.