Ecommerce Growth & Campaigns Executive

Really Comfy Beds Limited; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Healthcare cash plan

Staff discount

Job summary

Loaf is seeking an Ecommerce Executive to join our Digital Experience team, shaping the Loaf website from product launches to customer journey enhancements. You will work across campaigns, content, and performance to deliver a premium online experience for shoppers.

Based at our Head Office in London, this role blends in-office collaboration (3 days) with 2 days remote, coordinating with Marketing, Product, and Tech to drive conversions and revenue while optimising site UX.

Qualifications

• 2+ years' experience in an ecommerce retail role.
• Experience across website content management, trading, CRO and SEO.
• Customer-first mindset and exceptional attention to detail.
• Strong organisational skills with the ability to manage multiple projects and deadlines.
• Analytical and commercially minded, with confidence interpreting data and spotting opportunities.
• Naturally curious, collaborative and proactive.
• A problem-solver who enjoys identifying issues and finding practical solutions.
• Comfortable working in a fast-paced, entrepreneurial environment.

Responsibilities

• Own the delivery of website content for seasonal campaigns and new product launches.
• Coordinate with Marketing, Creative, Photography and Product teams to ensure launches are delivered on time and to the highest standard.
• Manage critical paths, ensuring content, assets and product data are accurate and ready for launch.
• Manage the website helpdesk, resolving content and user experience requests efficiently.
• Conduct regular site reviews to identify opportunities to improve content, navigation and customer journeys.
• Gather feedback from Stores, Trade and Customer Experience teams to continually enhance the website.
• Support the delivery of our website roadmap, coordinating projects across multiple teams.
• Monitor website performance, sales and key trading metrics.
• Attend weekly trading meetings and help identify opportunities to improve conversion and revenue.
• Work closely with Merchandising and Marketing teams to optimise product merchandising, upselling and cross-selling.
• Help maintain and improve on-site SEO through content optimisation.
• Collaborate with our internal technology team and external development partners to deliver website improvements.
• Support testing and deployment of UX and technical enhancements.
• Work with the Web Product Executive to investigate and resolve bugs and website issues.

Skills

Ecommerce

Content management

Trading

CRO

SEO

Analytical thinking

Cross-functional collaboration

Job description

Loaf is seeking an Ecommerce Executive to join our Digital Experience team, shaping the Loaf website from product launches to customer journey enhancements. You will work across campaigns, content, and performance to deliver a premium online experience for shoppers.

Based at our Head Office in London, this role blends in-office collaboration (3 days) with 2 days remote, coordinating with Marketing, Product, and Tech to drive conversions and revenue while optimising site UX.