Ecommerce Executive: Campaigns, CRO & SEO (Hybrid)

Loaf (Loaf.com)

Greater London

Hybrid

GBP 27,000 - 36,000

Full time

14 days+
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Benefits offered by this job

25 days holiday
Enhanced family leave policy
Staff and friends and family discount
Healthcare cash plan
EAP programme
Shopping discounts
Cycle to work scheme
Half a day for Christmas shopping
Life Assurance - 4 times annual salary

Job summary

Loaf is seeking an Ecommerce Executive to join its Digital Experience team in London. You will own website content for seasonal campaigns and product launches, coordinating with Marketing, Creative, Photography and Product teams to deliver outstanding online experiences.

You'll manage the website helpdesk, run site reviews to improve navigation and customer journeys, and work with our technology partners to implement UX and technical enhancements.

Qualifications

  • 2+ years' experience in an ecommerce retail role.
  • Experience across website content management, trading, CRO and SEO.
  • Customer-first mindset and exceptional attention to detail.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Analytical and commercially minded, with confidence interpreting data and spotting opportunities.
  • Naturally curious, collaborative and proactive.
  • A problem-solver who enjoys identifying issues and finding practical solutions.
  • Comfortable working in a fast-paced, entrepreneurial environment.

Responsibilities

  • Own the delivery of website content for seasonal campaigns and new product launches.
  • Coordinate with Marketing, Creative, Photography and Product teams to ensure launches are delivered on time and to the highest standard.
  • Manage critical paths, ensuring content, assets and product data are accurate and ready for launch.
  • Manage the website helpdesk, resolving content and user experience requests efficiently.
  • Conduct regular site reviews to identify opportunities to improve content, navigation and customer journeys.
  • Gather feedback from Stores, Trade and Customer Experience teams to continually enhance the website.
  • Support the delivery of our website roadmap, coordinating projects across multiple teams.
  • Collaborate with our internal technology team and external development partners to deliver website improvements.

Skills

Content management
Trading
CRO
SEO
Data analysis
Attention to detail
Project management
Collaborative
Problem-solving

Job description

Loaf is seeking an Ecommerce Executive to join its Digital Experience team in London. You will own website content for seasonal campaigns and product launches, coordinating with Marketing, Creative, Photography and Product teams to deliver outstanding online experiences.

You'll manage the website helpdesk, run site reviews to improve navigation and customer journeys, and work with our technology partners to implement UX and technical enhancements.

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