Ecommerce Experience Lead (Shopify & Growth)

Derek Rose; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension contribution

25 days annual leave

Generous staff discount

Job summary

Derek Rose is seeking an Ecommerce Experience Manager to own the website and ecommerce platform, ensuring on-brand, data-informed customer experiences. You will drive page creation, merchandising strategy and a clear roadmap with the Ecommerce Manager.

The role requires 6+ years in ecommerce, strong Shopify skills, and ability to lead a small team while collaborating with IT, design and marketing. London hybrid setup offers flexibility and growth.

Qualifications

• 6+ years' experience in ecommerce, ideally in fashion, luxury or premium retail.
• Strong hands‑on experience with Shopify.
• Experience building and managing engaging, brand‑led pages on Shopify.
• Experience owning a website roadmap and managing a development agency or partner.
• A good understanding of site merchandising, search and discovery, and product data.
• An understanding of how ecommerce platforms connect with ERP systems, and why it matters which system holds the master data.
• Confidence with analytics and tracking — you know how to check the data is right and use it to make decisions.
• Experience running customer journey testing and turning the results into improvements.

Responsibilities

• Build and look after pages across the site, including product listing pages, product pages, the brand hub and campaign pages.
• Set the site merchandising strategy so the right products are in front of customers at the right time, with the Ecommerce Executive handling the day-to-day merchandising.
• Own search and product discovery, including setting up and maintaining filters.
• Own the testing and optimisation programme: use data and customer insight to find where the journey can be better, run tests to prove what works, and feed the results into the roadmap.
• Work with the Ecommerce Manager to make sure paid traffic lands on relevant, in-stock pages.
• Own the process for getting new products live: plan launches with Merchandising and Design, and set up the workflow and support the Ecommerce Executive needs to get products on site on time.
• Lead our product feed strategy with the Ecommerce Manager and our performance marketing agency, improving which products go into each feed and how they appear in ads, including new templates.
• Own site tracking, making sure changes are managed properly and our data taxonomy is relevant and easy to use.
• Own site analytics: use data and tools to understand what is happening on the site, and turn it into clear actions for you and the teams around you.
• Act as product owner for the website and manage the tech roadmap and development budget.

Skills

Ecommerce strategy

Shopify expertise

Analytics & data-driven

Team leadership

Cross-functional collaboration

Conversion/UX

Tools

Shopify

ERP integration

Athos

Global-e

Elevar

Job description

Derek Rose is seeking an Ecommerce Experience Manager to own the website and ecommerce platform, ensuring on-brand, data-informed customer experiences. You will drive page creation, merchandising strategy and a clear roadmap with the Ecommerce Manager.

The role requires 6+ years in ecommerce, strong Shopify skills, and ability to lead a small team while collaborating with IT, design and marketing. London hybrid setup offers flexibility and growth.