Ecommerce Assistant - Poland

Club L London

Manchester

On-site

GBP 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Annual bonus scheme

Bi-Annual Dress Allowance

25 days annual leave

Extra day off for your birthday

Flexible working hours around core 10-

Healthy work-life balance

Early Finish Fridays

Cycle to work scheme

40% staff discount across Club L and L

Healthcare Cashplan

Free onsite gym

Enhanced pension contribution

Enhanced maternity and sick pay

Free snacks, drinks & treats

Social events

Job summary

Club L London is seeking a commercially driven Polish E-Commerce Executive to grow our Polish market. You will execute trading activity, optimise the onsite journey and ensure localised content for Polish customers.

You will translate product copy, support campaigns and collaborate with Merchandising, Product and Marketing to drive performance, conversion and customer experience in a fast-paced fashion ecommerce environment.

Qualifications

Fluency in Polish and English is essential.
Experience in ecommerce, preferably within fashion or retail.
Shopify experience is essential.
Strong understanding of ecommerce trading and onsite optimization.
Experience with Polish translations and localisation for ecommerce or digital platforms.
Strong analytical mindset with the ability to interpret data and drive improvements.
Proficiency in Microsoft Excel and Shopify systems.
Excellent attention to detail and organizational skills.
Clear, precise written and verbal communication skills.
Ability to build collaborative relationships across teams in a fast paced environment.

Responsibilities

Translate and localise product descriptions, campaign messaging, marketing content, banners and onsite copy from English into Polish.
Ensure all Polish content reflects the Club L London brand while remaining culturally relevant.
Conduct quality assurance checks to maintain consistency, accuracy and localisation standards.
Act as the voice of the Polish customer by identifying local market opportunities and needs.
Support onsite trading activity across campaigns, product launches and key events.
Support homepage updates, navigation improvements and category merchandising.
Recommend improvements to product visibility, collections and merchandising.
Support promotional execution and campaign implementation with Marketing.

Skills

Polish language proficiency

English language proficiency

Ecommerce experience

Shopify experience

Ecommerce trading

Polish translations/localisation

Analytical mindset

Excel

Communication skills

Cross-team collaboration

Tools

Shopify

Microsoft Excel

Job description

About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.

The Role

Club L London is looking for a commercially driven and detail oriented Polish E-Commerce Executive to support and grow our presence within the Polish market. This role will be responsible for executing trading activity, optimising the onsite customer journey, supporting campaign launches, and ensuring a seamless localised experience for Polish customers.

Key Responsibilities

Commercial Ownership

Support the commercial performance of the Polish market, taking ownership of Revenue and Conversion.
Monitor daily trading KPIs including Revenue, Conversion Rate, Average Order Value (AOV), Traffic, Bounce Rate and Product Availability.
Identify commercial risks and opportunities, escalating issues early with proposed solutions.
Develop an understanding of the key commercial drivers that influence market performance.

Trading & Campaign Execution

Execute all onsite trading activity across campaigns, product launches and key trading events.
Support homepage updates, navigation improvements and category merchandising.
Recommend improvements to product visibility, collections and merchandising based on customer behaviour and performance.
Support promotional execution and campaign implementation in collaboration with Marketing.
Work closely with Merchandising and Product to ensure new product launches and seasonal campaigns are delivered successfully.
Share commercial insights that help influence trading decisions across the business.
Build collaborative relationships across departments to improve execution and customer experience.

Customer Experience & Conversion Optimisation

Review customer behaviour to identify friction throughout the onsite journey.
Support A/B testing and Conversion Rate Optimisation (CRO) initiatives.
Identify opportunities to improve navigation, search, product discovery and onsite content.
Recommend customer journey improvements that increase conversion.

Localisation & Market Excellence

Translate and localise product descriptions, campaign messaging, marketing content, banners and onsite copy from English into Polish.
Ensure all Polish content reflects the Club L London brand while remaining culturally relevant for local customers.
Conduct quality assurance checks to maintain consistency, accuracy and localisation standards.
Act as the voice of the Polish customer by identifying local market opportunities and customer needs.

Insight & Analysis

Produce daily and weekly trading summaries highlighting performance, risks and opportunities.
Analyse trading data to identify actionable recommendations.
Monitor competitor activity, pricing, promotions and emerging market trends.
Use analytical tools to evaluate trading performance and measure the success of commercial initiatives.
Convert insights into practical recommendations that improve commercial performance.

Key Skills & Qualifications

Fluency in Polish and English (written and verbal) is essential.
Previous experience in ecommerce, preferably within fashion or retail.
Shopify experience is essential.
Strong understanding of ecommerce trading and onsite optimization.
Experience with Polish translations and localisation for ecommerce or digital platforms.
Strong analytical mindset with the ability to interpret data and drive improvements.
Proficiency in Microsoft Excel and Shopify systems.
Excellent attention to detail and organizational skills.
Clear, precise, and influential written and verbal communication skills.
Ability to build collaborative relationships across teams and work effectively in a fast paced environment.

What's on offer?