eCommerce Assistant

Wella Company; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in beauty seeks a passionate eCommerce Assistant to support their Professional and Retail Brands. This entry-level role offers a unique opportunity to engage with sales and marketing, contributing to the growth of a leading hair and nail business. You will assist in daily e-commerce operations, collaborate with brand teams, and analyze sales performance. The company fosters a diverse workplace and offers attractive benefits, including extra holiday days and personal leave for significant life events. Join a dynamic team where your contributions will drive success and innovation.

Benefits

25 days holiday plus an extra day off for your birthday

3 days personal leave for significant life events

2 paid days off for volunteering

Optional pension scheme with 8% employer contribution

Optional private medical insurance

Income protection

Life insurance

Staff discounts

Qualifications

• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong analytical, organizational, and time management skills.

Responsibilities

• Support the e-Commerce team in daily operations and administrative tasks.
• Monitor and analyze weekly and monthly sales performance against KPIs.

Skills

Microsoft Office

Analytical Skills

Organizational Skills

Time Management

Relationship Building

Communication Skills

Numerical Aptitude

Creative Problem Solving

Marketing Insight

Proactivity

Tools

Amazon Vendor Central

Photoshop

Job description

Join to apply for the eCommerce Assistant role at Wella Company.

Reports to: Senior National Account Manager

Scope: Professional and Retail (Hair & OPI)

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprising iconic brands such as Wella Professionals, Clairol, OPI, Nioxin, and ghd. With 6,000 employees worldwide and a presence in over 100 countries, Wella Company empowers consumers to express their true selves. As innovators in the hair and nail industry, Wella Company inspires beauty professionals, engages communities, and drives sustainable growth. For more information, visit www.wellacompany.com.

THE ROLE

We seek a passionate individual with an interest in sales, e-commerce, and beauty to join our evolving team. The successful candidate will support our Professional and Retail Brands within one of the UK’s leading hair and nail businesses, with potential to develop into sales or marketing roles in the future.

KEY RESPONSIBILITIES

General

• Support the e-Commerce team in daily operations.
• Assist in preparing and delivering presentations.
• Handle administrative tasks and ad hoc requests to support the team.
• Contribute to achieving company growth targets for e-Commerce customers quarterly and annually.
• Monitor and analyze weekly and monthly sales performance against KPIs.
• Recommend strategic and tactical changes to enhance online sales performance.

Customer Support

• Assist account managers with co-marketing and promotional plans.
• Collaborate with brand teams to deliver launch assets and content.
• Create new line forms for product launches across retailers.
• Liaise with Amazon advertising agency for campaign planning.

Online

• Ensure consistent, high-standard imagery and content across retailer websites using the CARS framework.
• Lead new product launch execution, including asset creation and store updates.
• Participate in our Diversity and Inclusion task force to drive related initiatives.
• Contribute to our Engagement task force by organizing monthly activities.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong analytical, organizational, and time management skills.
• Commercial awareness with a numerical aptitude.
• Proactive, flexible, and able to work under pressure.
• Excellent relationship-building and teamwork skills.
• High numeracy, marketing insight, and communication skills.
• Experience with Amazon Vendor Central is a plus but not required.
• Passion for brands; Photoshop skills are advantageous.
• Entrepreneurial mindset with creative problem-solving abilities.
• Self-motivated, enthusiastic, and resilient under challenges.
• Collaborative and adaptable team player.
• Organized, reliable, and committed to high-quality execution.

WHAT WE OFFER

• 25 days holiday plus an extra day off for your birthday (excluding bank holidays).
• 3 days personal leave for significant life events.
• 2 paid days off for volunteering or charity work.
• Optional pension scheme with 8% employer contribution.
• Optional private medical insurance.
• Income protection, life insurance, staff discounts, and more benefits.

EEO OPPORTUNITIES

Wella Company is committed to equality and diversity, providing equal employment opportunities regardless of race, religion, gender, disability, or other protected characteristics. Reasonable accommodations are available for applicants with disabilities. For more info, visit Wella’s contact page.

We believe a diverse workplace fosters innovation and success. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please review the Notification of Equal Opportunity Rights poster.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time