Sales and Events Co-ordinator

Scotsman Hospitality; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality group in Scotland as a Sales & Events Coordinator. This exciting role involves managing event bookings, sales inquiries, and ensuring a seamless customer experience. You will collaborate with various teams, create tailored packages, and achieve sales targets while providing first-class service. With access to numerous benefits, including discounts and flexible working opportunities, this position offers a fantastic chance to grow your career in a dynamic environment. If you're an organized, detail-oriented individual with excellent communication skills, this is the perfect opportunity for you!

Benefits

Holiday Purchase Scheme

Wagestream – access to earned pay

30% off food and cinema tickets

Hotel and apartment discounts

Access to Scotsman Perks Benefits Portal

Flexible working opportunities

Career development training

Refer a Friend Scheme

Qualifications

• Strong communication and organisational skills are essential for this role.
• Proficiency in Microsoft Office is required to manage event bookings effectively.

Responsibilities

• Manage event bookings and client relationships across the group's venues.
• Coordinate with the sales team to deliver exceptional customer service.

Skills

Numerical and analytical skills

Excellent communication skills

Negotiation skills

Organisational skills

Multitasking skills

Proficiency in Microsoft Office

Confidence with web-based tools

Job description

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with over 40 venues across Scotland including bars, restaurants, hotels, and more.

The Role

The Sales & Events Co-ordinator at Scotsman Group Sales Hub manages and coordinates event bookings, sales inquiries, and client relationships across the group's venues. Responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, with attention to detail. Collaboration with internal teams like operations and marketing is essential to meet sales targets and ensure successful events.

As Sales & Events Coordinator, Your Role Will Include

• Coordinate and execute show rounds
• Create and deliver proposals within budget and time frame
• Administer function agreements and deposit contracts
• Be the client’s first point of contact throughout the enquiry, conversion, and event
• Coordinate with the wider sales team to deliver exceptional customer service
• Share reservation information with the team prior to service
• Achieve pre-booked sales targets while delivering first-class service
• Work closely with the Area Sales Coordinator on sales activities
• Communicate potential leads and opportunities to the Area Sales Coordinator
• Maintain good relationships with the wider Sales Team
• Comply with all statutory, legal, and company processes and procedures with integrity
• Adhere to company policies, procedures, and systems within the role's scope

The Person

The ideal candidate will have:

• Numerical and analytical skills
• Influencing skills
• Excellent communication and negotiation skills
• Proficiency in Word, Excel, and Microsoft Office
• Confidence with internet and web-based tools

What We Offer You

As part of Scotsman Hospitality, you will have access to benefits including:

• Holiday Purchase Scheme
• Wagestream – access up to 40% of earned pay and set automatic savings
• 30% off food and cinema tickets across venues in Scotland
• Hotel and apartment discounts
• Access to Scotsman Perks Benefits Portal
• Flexible working opportunities
• Career development through Scotsman Steps training program
• Refer a Friend Scheme

The Process

If you believe this is the right role for you, apply now and a team member will be in touch.