Community Engagement Manager

Global Highland Limited; Inverness; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Community Engagement Manager to foster strong relationships within local communities. This pivotal role involves developing and executing a go-to-market strategy that emphasizes community outreach and service adoption. You will lead engagement activities, manage partnerships with local organizations, and ensure a consistent presence in the community. If you are driven by making a real local impact and possess exceptional communication and leadership skills, this is the perfect opportunity for you to shine and contribute to meaningful initiatives.

Qualifications

• Proven experience in community engagement or outreach.
• Exceptional verbal and written communication skills.
• Strong leadership capabilities to motivate remote teams.

Responsibilities

• Lead local engagement activities and build partnerships.
• Drive community awareness through high-impact initiatives.
• Monitor outreach activity and report on engagement models.

Skills

Community Engagement

Communication Skills

Leadership

Strategic Planning

Analytical Mindset

Job description

Global Highland are delighted to be recruiting on behalf of their client for a passionate and proactive Community Engagement Manager.

This is a key role at the heart of our client’s mission to build strong, lasting relationships across the communities they serve—going beyond core service delivery to ensure real local impact.

You will play a central part in the development and execution of a comprehensive go-to-market (GTM) strategy, focusing on both residential and business sectors. This includes settlement-level geo-targeting, strategic planning, and hands-on implementation of outreach initiatives. A key success measure for this role is local engagement and service adoption, tracked on a project-by-project basis.

Key Responsibilities:

• Lead and manage local engagement activities, including sponsorships with schools, community groups, sports clubs, and hubs.

• Build partnerships with local education providers to deliver skills-based training and help attract local talent into employment.

• Drive community awareness and positive sentiment by identifying and supporting high-impact local initiatives.

• Actively engage with communities in person and through online platforms, ensuring consistent and visible presence.

• Manage affiliate and referral programs to support further growth and adoption of services.

• Monitor and report on outreach activity to build a comprehensive knowledge base of successful engagement models.

• Deliver positive media and public relations value through strategic partnerships and community-focused stories.

What You’ll Bring:

• Proven experience in community engagement, outreach, or related fields.

• Exceptional verbal and written communication skills.

• Strong leadership capabilities, with experience motivating and mentoring remote or field-based teams.

• Confidence in engaging with a wide range of stakeholders—from local MPs to grassroots organisers.

• Excellent planning and organisational skills to manage resources across multiple regions.

• Commercial awareness and analytical mindset to assess success and impact.

• Full UK driving licence and willingness to travel regionally as needed.

If you would like to find out more please contact Lyndsey at Global Highland