Customer Advisor - Checkouts

TN United Kingdom; Great Yarmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Customer Advisor in Great Yarmouth, where you'll provide exceptional service and support customers with their home improvement projects. You'll work in a dynamic team and enjoy a range of benefits including a competitive salary and generous holiday allowance.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Colleague Wellbeing Benefits

Qualifications

• Eager to learn and obsessed with home improvement.
• Friendly and outgoing with a focus on customer service.

Responsibilities

• Become an expert advisor on home improvement projects.
• Ensure great customer service at the tills.
• Work on a rota including weekends and evenings.

Skills

Customer Service

Teamwork

Flexibility

Job description

Social network you want to login/join with:

Customer Advisor - Checkouts, Great Yarmouth

col-narrow-left

Client:

B&Q

Location:

Great Yarmouth, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ea55e221f65f

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

col-wide

Job Description:

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact for any recruitment adjustments.