Retail Supervisor

Sodexo; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Retail Supervisor and play a key role in enhancing the lives of Armed Forces personnel. This position involves leading a dynamic team in a convenience store, ensuring exceptional service and operational excellence. You will be responsible for stock management, team supervision, and fostering a positive work environment. With opportunities for career development and a supportive workplace culture, this role is perfect for those passionate about customer service and retail leadership. If you're ready to make a difference and grow your career, this is the opportunity for you.

Benefits

On-the-job training

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing support

Financial benefits

Flexible work

Cycle to Work Scheme

Volunteering opportunities

Protective uniform

Qualifications

• Previous supervisory experience in retail or customer service.
• Strong team-building skills and a proactive mindset.

Responsibilities

• Lead and inspire the team to complete tasks efficiently.
• Manage stock and supervise daily operations.

Skills

Team Leadership

Customer Service

Stock Management

Retail Operations

Initiative

Job description

• 37.5 hours per week
• Variety of shifts across Monday to Sunday
• £12.71 per hour
• Car parking onsite

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 3HH

Job Description:

Retail Supervisor at Sodexo - HM Naval Base, Portsmouth

Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.

What you'll do:

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.

What you bring:

• Previous supervisory experience in retail or customer service, with a proven ability to support a team.
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.