Care Manager

New Appointments Group; Ashford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established charity is seeking a passionate Registered Cluster Manager to lead two residential services. This role offers the opportunity to make a significant impact in a person-centred environment, ensuring high-quality care and support for adults. You will lead a dedicated team, promoting best practices and compliance with CQC standards. If you are a confident leader with a track record in adult care services, this is your chance to join a forward-thinking organization that values its people and their contributions. Embrace this opportunity to empower your team and make a real difference in the community.

Benefits

33 days holiday

Company sick pay after 12 months service

Death in service benefits

Long service and contribution recognition awards

Pension

Employee Assistance Programme

Retail and leisure discount scheme

Discounted gym membership

Financial wellbeing scheme

Refer a friend

Qualifications

• 5+ years of experience managing adult care services.
• In-depth knowledge of CQC standards and care legislation.

Responsibilities

• Lead and inspire teams to deliver outstanding care.
• Ensure compliance with CQC standards and regulations.
• Build strong relationships with families and stakeholders.

Skills

Leadership

CQC Standards Knowledge

Safeguarding

DoLS

MCA

Organizational Skills

Interpersonal Skills

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Registered Home Manager

We have an exciting opportunity for a passionate and driven Registered Cluster Manager to lead two well-established residential services.

This is a fantastic role with a respected and forward-thinking charity committed to delivering high-quality care and support. If you’re a strong leader who thrives in a person-centred, values-driven environment, this is your chance to join an organisation where people come first.

Benefits:

• 33 days holiday
• Company sick pay after 12 months service
• Death in service benefits
• Long service and contribution recognition awards
• Pension
• Employee Assistance Programme, with counselling services
• Significant retail and leisure discount scheme
• Discounted gym membership
• Financial wellbeing scheme
• Refer a friend

Working hours are Monday to Friday, 9am – 5pm, plus on-call rota

The Role:

As the CQC Registered Cluster Manager, you will be responsible for the operational management of two residential care services supporting adults. You’ll lead and develop a team of dedicated Assistant Managers and support staff, ensuring high-quality, safe, and person-centred care at all times.

Key Responsibilities:

• Lead and inspire teams to deliver outstanding care
• Ensure full compliance with CQC standards and regulatory requirements
• Work proactively to manage risk and promote positive outcomes
• Build strong relationships with families, professionals, and wider stakeholders.
• Promote best practice in areas such as Safeguarding, DoLS, MCA and the Care Act
• Collaborate with internal quality and compliance teams to uphold service standards
• Take part in the on-call rota and provide operational support as needed

About You:

We’re looking for someone who is a visible, confident leader with a proven track record of managing adult care services. You’ll be passionate about making a real difference and empowering your team to do the same. To be successful, you will need:

• Minimum of 5 years' experience coaching and leading care teams in a regulated setting.
• In-depth knowledge of CQC standards, Safeguarding, DoLS, MCA, and relevant care legislation.
• Strong leadership skills with the ability to mentor and develop staff.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent) – or working towards it.
• Excellent organisational and interpersonal skills.

The role is subject to Disclosure and Barring Service (DBS) checks.

Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy at [e-mail] for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.

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