Care Home Administrator

TN United Kingdom; Stockport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care home in Stockport is seeking a Care Home Administrator to ensure smooth office operations. The ideal candidate will have excellent communication skills and experience in administrative roles. Benefits include discounts, training opportunities, and mental health support.

Benefits

Discounts on shopping and travel

Cycle scheme

Free counselling

Employee of the Month vouchers

Opportunities for training

Salary sacrifice pension scheme

Blue Light Card discounts

Free eye tests

Cashback card

Free mental health support

Qualifications

• Previous experience in a similar role.
• Professional attitude and appearance.

Responsibilities

• Processing payroll details for all employees.
• Maintaining compliance dashboards.
• Assisting with recruitment and training.

Skills

Communication

Multitasking

Proactivity

Tools

Cold Harbour system

Job description

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Hilltop Court Care Home, Stockport, SK4 1RD

Harbour Healthcare is recruiting for a Care Home Administrator in Stockport. Harbour Healthcare sets high standards for resident care. Working for Harbour Healthcare means joining a team that prioritizes residents' care and comfort. Our team is professional, respectful, responsible, well-trained, and holds high expectations of themselves and each other.

This is a great opportunity for the right individual who is positive, self-motivated, friendly, and proactive. We are seeking someone experienced in the field to join our established team of professionals.

Main duties of the Administrator include:

1. Processing payroll details for all employees using the Cold Harbour system.
2. Ensuring care worker and service user files remain compliant and following up on key documents as required.
3. Maintaining and updating compliance dashboards such as NMDS and training platforms.
4. Assisting with recruitment, including handing out application forms, vetting, screening, and training applicants before placement, and ensuring ongoing training needs are met.
5. Answering telephone calls and liaising with clients, relatives, and external stakeholders.
6. Taking minutes of meetings.
7. Adhering to GDPR requirements.
8. Writing letters and emails.
9. Providing general administrative support to management and the home.

The role is vital to the smooth operation of the office. The successful applicant will have previous experience and demonstrate the following attributes:

• Excellent written and verbal communication skills
• Hands-on experience with office equipment (e.g., fax machines, printers)
• Professional attitude and appearance
• Resourcefulness and proactivity in resolving issues
• Multitasking and time-management skills, with the ability to prioritize tasks

Benefits of working for Harbour include:

• Discounts on shopping, fashion, days out, travel, entertainment, and more
• Cycle scheme with savings on bike purchases
• Free face-to-face counselling for you and your family
• Monthly vouchers for 'Employee of the Month'
• Opportunities for training and career progression
• Salary sacrifice pension scheme
• Blue Light Card discounts at numerous retailers
• Free eye tests and discounted glasses
• Cashback card saving up to £ annually at major brands
• Free meditation series
• Wellbeing podcasts and virtual events
• Free mental health support programs
• Workout plans and live digital gym classes
• Wellbeing and mindset series
• Seasonal events, competitions, and incentives
• Referral scheme earning up to £ for referring friends
• On-site parking

If you believe you are suitable for this role, we would love to hear from you.