Early Years Administrator: Championing Parent Support

MP Training and Recruitment; Cambridge; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Childcare discount 40%

Enhanced parental leave

20 days annual leave

Pension

Wellbeing benefits

Job summary

Bright Horizons Long Road Nursery in Cambridge (CB2) is seeking an Early Years Administrator to support the nursery manager with new placements, monthly invoicing, and customer queries.

You will lead parent outreach, manage booking changes, and assist with funding tasks and payment plans, while delivering excellent customer service in a fast-paced environment.

Proficiency in Word, Excel, PowerPoint, and data entry, plus strong communication, will help you thrive within our HEART culture.

Qualifications

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsibilities

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions, and booking changes.
• Assist parents with financial queries and solutions; coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans.
• Support the nursery manager with ad hoc administrative tasks and reports.

Skills

Administrative experience

Customer service

Problem solving

Organisational skills

MS Office

Communication skills

Tools

Word

Excel

PowerPoint

Data entry

Job description

Bright Horizons Long Road Nursery in Cambridge (CB2) is seeking an Early Years Administrator to support the nursery manager with new placements, monthly invoicing, and customer queries.

You will lead parent outreach, manage booking changes, and assist with funding tasks and payment plans, while delivering excellent customer service in a fast-paced environment.

Proficiency in Word, Excel, PowerPoint, and data entry, plus strong communication, will help you thrive within our HEART culture.