Early Years Admin & Parent Outreach Specialist

Bright Horizons Early Education & Preschool; Cambridge; Sur place; GBP 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Childcare discount 40% for first child

Enhanced parental leave

20 days annual leave + bank holidays +

Pension

24/7 virtual GP and wellbeing benefits

Professional development programme

Résumé du poste

Bright Horizons Long Road Day Nursery & Pre-school in Cambridge is seeking an Early Years Administrator. You will lead parent outreach, support the nursery manager, handle financial queries, and coordinate monthly invoicing and funding tasks. The role requires experience in administration and strong customer service skills.

The post supports safeguarding and DBS checks; a proactive, organized individual will thrive in this busy environment.

Qualifications

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsabilités

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions and booking changes.
• Assist parents with financial queries and solutions and coordinate monthly invoice runs and payment plans.
• Support the nursery manager with ad hoc administrative tasks and reports.

Connaissances

Customer service

Organisational skills

Communication

Problem solving

Outils

Microsoft Office

Description du poste

Bright Horizons Long Road Day Nursery & Pre-school in Cambridge is seeking an Early Years Administrator. You will lead parent outreach, support the nursery manager, handle financial queries, and coordinate monthly invoicing and funding tasks. The role requires experience in administration and strong customer service skills.

The post supports safeguarding and DBS checks; a proactive, organized individual will thrive in this busy environment.