Early Years Administrator: Parent Outreach (Term-Time)

Bright Horizons Early Education & Preschool; St. Day; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Childcare discount 40%

Enhanced parental leave

20 days annual leave + holidays

Pension

Wellbeing & early wage access

Career development program

Job summary

Bright Horizons Norfolk Lodge Montessori Day Nursery & Preschool in Barnet, Hertfordshire, is seeking an Early Years Administrator. The role is 30 hours per week, Monday to Friday, term time over 46 weeks, with pay starting from £13.94 per hour.

You will lead parent outreach, support the nursery manager with new places and booking changes, and handle invoicing and customer queries. Ideal candidates have prior administrative experience, strong organisation, excellent communication, and

Qualifications

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Responsibilities

• Lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes
• Assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans
• Provide ad hoc administrative support and reports to the nursery manager

Skills

Customer service

Organisation

Communication

Data entry

Problem solving

Tools

Word

Excel

PowerPoint

Job description

Bright Horizons Norfolk Lodge Montessori Day Nursery & Preschool in Barnet, Hertfordshire, is seeking an Early Years Administrator. The role is 30 hours per week, Monday to Friday, term time over 46 weeks, with pay starting from £13.94 per hour.

You will lead parent outreach, support the nursery manager with new places and booking changes, and handle invoicing and customer queries. Ideal candidates have prior administrative experience, strong organisation, excellent communication, and