Early Years Admin & Parent Engagement Lead

Bright Horizons; Potters Bar; Sur place; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Childcare discount

Enhanced parental leave

Annual leave with option to purchase

Pension

Wellbeing benefits including 24/7 GP &

Career development programme

Résumé du poste

Bright Horizons in Enfield is seeking an Early Years Administrator to support parent outreach, secure new nursery places, and handle booking changes. You will assist families with financial queries and coordinate monthly invoice runs and funding tasks, working closely with the nursery manager.

This part-time role is 30 hours per week across Monday to Friday during term-time (46 weeks). A background in administration and strong customer service are essential, with proficiency in Word, Excel and

Qualifications

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsabilités

• Leading parent outreach initiatives and supporting the manager with new nursery places, extra sessions, booking changes.
• Assisting with financial queries, monthly invoice runs, funding tasks, and payment plans; providing reports as required.

Connaissances

Administrative experience

Customer service

Issue resolution

Organisational skills

MS Office (Word, Excel, PowerPoint)

Data entry

Communication

Outils

Word

Excel

PowerPoint

Description du poste

Bright Horizons in Enfield is seeking an Early Years Administrator to support parent outreach, secure new nursery places, and handle booking changes. You will assist families with financial queries and coordinate monthly invoice runs and funding tasks, working closely with the nursery manager.

This part-time role is 30 hours per week across Monday to Friday during term-time (46 weeks). A background in administration and strong customer service are essential, with proficiency in Word, Excel and