Early Morning Store Lead – Fill & Ops

Marks and Spencer; Abingdon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Unsocial hours premium (£3/h)

Job summary

Marks & Spencer in the United Kingdom is seeking a frontline Fill Operation Lead to ensure the sales floor is ready to trade. The role involves coordinating resources for Serve, Sell and Fill, and leading the floor in the absence of the Colleague Manager, including opening/closing duties and a focus on safe, well-presented stores.

Expect early-morning shifts with an unsocial premium for hours between 22:00-06:00.

Qualifications

• Willing to work early mornings.
• Comfort with opening and closing duties.
• Ability to lead floor operations in the absence of the Colleague Manager.

Responsibilities

• To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager
• Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
• Allocate resource effectively to deliver a quick payment experience
• Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
• Coordinate the team to deliver a clean, safe and well-presented store
• Play their part in creating a great team atmosphere that is inclusive of everyone
• Role model great Customer Service
• Role model the M&S behaviours and Colleague Expectations across the store
• Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
• Support nearby stores if operationally required
• Responsible for being a key holder and answering call outs as required
• Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

Job description

Marks & Spencer in the United Kingdom is seeking a frontline Fill Operation Lead to ensure the sales floor is ready to trade. The role involves coordinating resources for Serve, Sell and Fill, and leading the floor in the absence of the Colleague Manager, including opening/closing duties and a focus on safe, well-presented stores.

Expect early-morning shifts with an unsocial premium for hours between 22:00-06:00.