Early Help Coordinator - Remote & Flexible

Norfolk; King's Lynn; Hybrid; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Flexible working: remote and hybrid

Job summary

Norfolk County Council is seeking an Early Help Coordinator to join the Communities and Partnerships Team in West Norfolk. You will triage cases, coordinate workloads, and support families through Early Help Assessments and Plans, collaborating with education, health, district councils and voluntary groups to streamline pathways for children and families.

The role requires strong case management skills, experience with Outlook and Excel, and the ability to work across partners to ensure timely,

Qualifications

• Experience triaging cases and coordinating workload.
• Ability to work with multiple partners to coordinate support pathways.
• Proven ability to use case load management systems and office tools.

Responsibilities

• Triaging cases and conducting case discussions.
• Allocate work and monitor EH Adviser workload.
• Make calls to families and partner agencies, modelling best practice.

Skills

Case management

Collaboration

Communication

Teamwork

Tools

Outlook

Excel

Job description

Norfolk County Council is seeking an Early Help Coordinator to join the Communities and Partnerships Team in West Norfolk. You will triage cases, coordinate workloads, and support families through Early Help Assessments and Plans, collaborating with education, health, district councils and voluntary groups to streamline pathways for children and families.

The role requires strong case management skills, experience with Outlook and Excel, and the ability to work across partners to ensure timely,