Remote Family Help Practitioner for Families

Norfolk County Council; Norwich; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Relocation assistance

Blue Light Card

Pension scheme

Job summary

Norfolk County Council is seeking a Family Help Practitioner to join the Family Help Service in Norwich & South Norfolk. You will manage a complex caseload of children, young people and families, carrying out whole-family assessments and coordinating multi-agency plans within the Signs of Safety framework.

You will act as Lead Practitioner, delivering targeted interventions to prevent escalation, working with schools, health professionals and social care to improve outcomes and build resilience.

Qualifications

• Degree-level qualification or NVQ Level 4 equivalent.
• Minimum two years' relevant experience working directly with children, young people and families.
• Significant experience supporting families with complex needs.
• Sound knowledge of safeguarding legislation, policy and practice.
• Experience delivering interventions that achieve positive behavioural change.
• Strong assessment, analytical and risk-management skills.
• Excellent communication and report-writing abilities.
• Ability to work independently and collaboratively within multi-agency environments.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Managing a complex caseload of children, young people and families.
• Completing high-quality assessments of need and risk.
• Developing and coordinating outcome-focused family plans.
• Delivering targeted, evidence-based interventions and support.
• Building trusted relationships that empower families to make sustainable changes.
• Leading and chairing multi-agency meetings.
• Working collaboratively with schools, health professionals, social care, police and voluntary sector partners.
• Maintaining accurate, analytical case recordings and reports.
• Promoting safeguarding and ensuring children remain safe and well.

Skills

Communication skills

Risk assessment

Interagency collaboration

Analytical thinking

Report writing

Education

Degree-level qualification or NVQ Level 4

Tools

Signs of Safety framework

Job description

Norfolk County Council is seeking a Family Help Practitioner to join the Family Help Service in Norwich & South Norfolk. You will manage a complex caseload of children, young people and families, carrying out whole-family assessments and coordinating multi-agency plans within the Signs of Safety framework.

You will act as Lead Practitioner, delivering targeted interventions to prevent escalation, working with schools, health professionals and social care to improve outcomes and build resilience.