Early Help & Family Pathways Coordinator (Remote)

Norfolk County Council; King's Lynn; Hybrid; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and wellbeing services

Flexible working – flexi-time, part‑t‑

Remote and hybrid working

Norfolk Rewards discounts

Blue Light card

Relocation support

Local Government Pension Scheme

Job summary

Norfolk County Council is seeking an Early Help Coordinator in King’s Lynn to join the Communities and Partnerships Team. The post supports families, children and young people by coordinating pathways across education, health and voluntary sectors, fostering preventative early help approaches and robust collaboration.

The role involves triage, workload management, and liaison with partner agencies, aiming to deliver timely, safe, and child-centered services within a flexible working framework.

Responsibilities

• Work alongside the Team Manager to review information and make decisions around risk and safety that lead to supportive responses to children and families, and co-ordinate EH Adviser workload.
• Support partners from education and health providers, district councils and voluntary sector groups to coordinate seamless support pathways for children, young people and families and role model good practice.
• Ensure connection between services in ways that make sense for children and families, joining up pathways so that they only need to tell their story once and their service experience is smoother and more aligned.
• Day to day you will be triaging cases, conducting cases discussions, allocating work, making calls to families and partner agencies and modelling good practice to the Early Help Advisers.
• It is essential that you have a high level of competency and confidence using case load management systems and managing work using Outlook and Excel spreadsheets.

Job description

Norfolk County Council is seeking an Early Help Coordinator in King’s Lynn to join the Communities and Partnerships Team. The post supports families, children and young people by coordinating pathways across education, health and voluntary sectors, fostering preventative early help approaches and robust collaboration.

The role involves triage, workload management, and liaison with partner agencies, aiming to deliver timely, safe, and child-centered services within a flexible working framework.