Commercial Manager

JAEGER-LECOULTRE; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Commercial Manager, where you'll lead sales activities across the UK and Ireland in the luxury watch sector. This role offers a unique opportunity to develop and implement sales strategies, manage key accounts, and oversee a dedicated team of boutique managers. You'll play a crucial part in driving sales performance while fostering relationships with key stakeholders. If you possess a strong retail management background, excellent negotiation skills, and a passion for luxury products, this position is perfect for you. Embrace the chance to make a significant impact in a dynamic and supportive environment.

Qualifications

• Experience in a similar role, ideally in the watch/luxury industry.
• Strong retail management background and ability to multitask.

Responsibilities

• Develop and implement sales strategies and action plans.
• Manage a team of boutique managers and ensure sales targets are met.

Skills

Retail Management

Sales Strategy

Negotiation Skills

Team Management

Communication Skills

Project Management

Customer-Centric Approach

Fluency in English

Proficiency in MS Excel

Education

Bachelor's Degree in Business or related field

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Commercial Manager

(Permanent, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

The Commercial Manager will be responsible for all sales activities in UK and Ireland with a focus on internal and external retail, ensuring that qualitative and quantitative sales targets are achieved in all distribution channels by maintaining intensive contacts with key contacts to ensure successful product sales.

Key responsibilities:

Sales Strategy & Budget:

• Conception and implementation of the sales strategy
• Development and implementation of the corresponding action plan
• Definition, management and control of annual sales targets (total market, distribution channel, customer, product line, etc.)
• Definition and control of the sales and distribution budgets

Retail Management:

• Define and implement the yearly retail strategy for UK
• Permanently react to adapt and ensure the implementation of the plan:
• Daily analysis of the trend
• Strong presence on the field
• Monthly reports and KPI's follow-up
• Evaluation, planning, and development of new boutique locations

Key Account Management:

• Prepare and conduct annual meetings with key trading partners
• Support the most important trading partners in annual planning
• Advise on market, customer, and product range developments
• Manage the product assortment (model stock) per point of sale
• Monitor the defined sales policy (e.g., prices)
• Prioritize shop-in-shop locations and negotiate contracts
• Streamline the distribution network (terminate existing and negotiate new concession contracts)

Special Projects:

• Ensure a smoothly functioning supply chain from order to delivery in cooperation with head office
• Coordinate and optimize all interfaces of the UK and Ireland market with the SAV

Internal Communication:

• Build strong relationships with all key stakeholders to ensure support and allocations for Jaeger-LeCoultre UK and Ireland based on market size and potential

Budget:

• Analyze and optimize budgets
• Monitor monthly for Brand Director and controlling

Team Management:

• Manage a team of 2 boutique managers
• Evaluate and develop successful retail sales teams with succession plans
• Set objectives for each boutique in line with HQ and regional goals
• Provide regular personalized feedback
• Coach and develop employees

Training Coordination:

• Establish yearly training plans with the Regional Training Manager
• Ensure training rollout across boutiques
• Coach Boutique Managers and staff on brand strategy and objectives

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Experience in a similar role, ideally in the watch/luxury industry
• Strong retail management background
• Ability to multitask and lead projects
• Effective communication skills
• Ownership and accountability
• Negotiation skills
• Organized, pragmatic, and capable of leading cross-functional teams
• Customer-centric and adaptable
• Proficiency in MS Excel, Word, PowerPoint
• Fluent in English; French is a plus

WHAT MAKES OUR GROUP DIFFERENT?

We value diversity and foster untapped potential through arts, cultures, and human skills. We promote freedom, loyalty, empathy, curiosity, courage, humility, and integrity. We care for the world we live in.

YOUR JOURNEY WITH US:

Our recruitment process includes:

1. Introductory call within 2 weeks of application
2. Interview with the Commercial Director and International Commercial Development Director
3. Interview with the Human Resources Manager

LEARN MORE ABOUT LIFE AT RICHEMONT:

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