Programme Assistant

University of Salford; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

The University of Salford is looking for a Programme Assistant to support the School of Science, Engineering & Environment. This role involves providing exceptional customer service, assisting with programme administration, and ensuring compliance with university standards. The ideal candidate will have strong IT skills and attention to detail, contributing to a collaborative team environment.

Qualifications

• Support academic staff in maintaining programme and module information.
• Ensure GDPR compliance and accuracy in data handling.

Responsibilities

• Provide front-line professional service to visitors and students.
• Assist in collecting and preparing data for assessment board meetings.
• Provide administrative support for examinations.

Skills

Customer Service

IT Skills

Attention to Detail

Job description

Job Description

The School of Science, Engineering & Environment is seeking a Programme Assistant to support Programme Administrators in ensuring all activities and tasks underpinning programme support and office administration are implemented and managed in line with University processes.

Key Responsibilities

1. Provide front-line professional service to visitors and deliver an outstanding customer experience to students and staff.
2. Support academic staff in maintaining programme and module information.
3. Ensure smooth administration of programmes and provide support for the School Office.
4. Assist in collecting and preparing data for assessment board meetings, adhering to University quality assurance procedures and deadlines.
5. Service assessment board meetings and ensure the capture and ratification of assessment data.
6. Provide administrative support for examinations, including collating data for students with reasonable adjustment plans and ensuring their requirements are met.
7. Advise staff and students on quality standards and compliance with regulations and procedures (e.g., examination boards, appeals, plagiarism, PMC, fitness to practice, student misconduct).
8. Liaise with University administrative and student support teams across the institution regarding the student journey.
9. Foster a collaborative team environment within the School Office, working effectively towards shared objectives.
10. Utilise advanced IT skills, maintain accuracy and attention to detail, and ensure GDPR compliance.

A bit about The School of Science, Engineering & Environment

The School of Science, Engineering and Environment (SEE) is a hub of discovery and innovation. With a broad portfolio across computer sciences, engineering, built environment, and human and natural sciences, we are one of the largest schools within the University, home to over 6,000 students and more than 370 staff.

Our Research and Innovation Centres collaborate globally to address major challenges such as Net Zero, Climate Change and Resilience, Healthy Living, and Industry. Our focus is on translating pioneering research into real-world impact, with our research recognized as world-leading.

We boast the largest group of research centres at the University, along with state-of-the-art facilities like Energy House 2.0, North of England Robotics Innovation Centre (NERIC), and the Acoustics Research Centre. We are at the forefront of discovery, nurturing future industry leaders.

We develop students with skills suited for the future through inspiring teaching, industry practice, and leading research, producing employable graduates capable of transforming the world and enhancing Salford's reputation.

Joining us means becoming part of a broad network of professionals sharing knowledge and expertise.