Broking Service Manager 299340

Ardonagh; Lincoln; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a talented Insurance Broking Services Manager to lead a dynamic team and foster strong client relationships. This role involves managing a designated portfolio, ensuring high standards of service, and supporting team development. With a focus on career progression and well-being, the company offers a supportive environment where your contributions can make a significant impact. Join a forward-thinking organization committed to diversity and inclusion, and take the next step in your career today!

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Possibility to gain CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

One paid volunteering day annually

Spotlight Awards for top talent

Qualifications

• Extensive experience in insurance broking is essential.
• Strong organizational and relationship management skills required.

Responsibilities

• Manage the Commercial team and maintain a portfolio of clients.
• Ensure accurate processing of renewals and oversee Account Handlers.

Skills

Insurance Broking Experience

Team Leadership

Relationship Management

Problem-Solving

Organizational Skills

Education

CII or ACII Qualifications

Job description

We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.

As a Broking Services Manager, you will be responsible for the day-to-day management of the Commercial team, managing and maintaining your own designated portfolio of clients to the highest standards.

Role Responsibilities

• Manage your team daily and support the Team Director, who maintains overall responsibility for the Commercial Team book of business.
• Ensure Account Handlers accurately process renewals and adhere to company processes and procedures.
• Oversee administrative management for Account Handlers, including holidays, sickness, and absences.
• Identify recruitment needs, participate in interviews, and implement training procedures for new team members.
• Address performance issues promptly and appropriately.
• Set personal training plans and conduct appraisals for your direct reports.
• Provide quality service to existing clients, advising, reviewing, arranging, and securing appropriate insurance coverage at competitive premiums.
• Handle new business, mid-term adjustments, and renewals in relevant markets according to company policies.
• Respond promptly to telephone inquiries, referring queries outside your knowledge to the appropriate person.

Required Experience

Extensive insurance broking experience is essential, as you will provide a comprehensive commercial experience to clients. You should be highly organized, able to prioritize workloads, and meet deadlines. Excellent relationship skills, enthusiasm, and problem-solving abilities are crucial. Some team leadership or people management experience is advantageous.

Benefits

In return, you will be supported by our family environment, with opportunities to earn your salary plus role-based incentives and career growth. We care about your wellbeing, and some benefits include:

• 26 days holiday plus bank holidays
• Opportunities for career progression within the group
• Possibility to gain CII or ACII qualifications
• Pension scheme for retirement planning
• 24-hour support for physical and mental wellbeing
• One paid volunteering day annually
• The Spotlight Awards to recognize top talent

So, what are you waiting for? Apply today, and our team will be in touch.

Everywhen is an equal opportunities employer committed to diversity, equity, and inclusion, fostering a discrimination-free, inclusive environment where everyone can reach their potential.

If successful, employment checks including employment history, address verification, credit check, and criminal background check will be conducted prior to employment. We may close the vacancy early if sufficient applications are received. No agencies, please.