Human Resources Manager

Internova; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company is seeking an HR Generalist to support their UK team. The role involves managing HR operations, recruitment, and employee relations while ensuring compliance with UK employment laws. Candidates should have a Bachelor's degree in HR or related fields and at least 5 years of experience. This position offers a competitive salary and benefits, including healthcare and life insurance.

Benefits

Healthcare

Dental care

Life insurance

EAP services

Perkbox

Qualifications

• 5+ years’ HR generalist experience required.
• Previous travel industry experience is a plus.
• Ability to work with all levels of employees.

Responsibilities

• Lead day-to-day HR operations including recruitment and employee relations.
• Manage the recruitment and talent acquisition process.
• Ensure compliance with UK employment legislation.

Skills

Analytical skills

Effective communication

Confidentiality

Organizational skills

Education

Bachelor’s degree in human resources or related field

Tools

MS Office Suite

SAGE Payroll

ADP

Cornerstone

SAP ConCur

Job description

Overview

Support the ALTOUR UK team to lead Human Resources practices and objectives for altour, aligning them to the specific division’s company objectives.

Ensure that all UK employment statutory legislation, administration and procedures are followed and provide HR support and partnership to management and above. Provide back up support to Global Travel Collections businesses and HR.

Responsibilities

HR Operations & Compliance

• Lead day-to-day operations of the HR functions and duties (recruitment, employee records management, compliance & policy enforcement, employee relations).
• Partner with HR Director UK to maintain an up-to-date understanding of company policies, procedures, and commonly accepted business practices.
• Ensuring confidentiality and compliance with data protection laws (e.g., GDPR).
• Partner with HR Director and legal on various employment issues, contracts, policies.
• Provide general/project assistance to Director HR UK.
• Assisting HR Director UK with ensuring policies are reviewed and updated where necessary.
• Effectively manage complaints, disciplinary and grievance procedures.
• Manage employee databases - Sage HR - Track payslips, P45 & P60.
• First point of contact for employee queries.

Recruitment & Talent Acquisition

• Manage the recruitment and talent acquisition process, including job postings, selection, and onboarding.
• Conduct interviews, shortlist candidates, and issue employment offers and contracts.
• Oversee the end-to-end hiring process.
• Build partnerships with recruitment agencies and travel/tourism networks to identify top talent.
• Complete Onboarding / offboarding process.
• Plan and conduct new employee inductions.

Employee Relations & Engagement

• Partner with leadership team on various employee issues, goals.
• Identify ways to engage employees and create a harmonious and motivational work environment.
• Leading on employee relations cases with the support and guidance of the HR Director.
• Partner with hiring managers to ensure annual performance reviews are completed timely.
• Offering day-to-day support and guidance to the UK Management team.
• Respond to employee requests regarding human resources issues, rules, and regulations.

• Diagnose, investigate, and counsel managers on employee relations matters; escalate critical issues to HR Director UK.
• Participate in leadership L10 and HR L10 meetings.

Compensation & Benefits

• Assisting all staff with one-on-one Medicash & Bupa enquiries, arrangement of tutorials and upgrades.
• Provide monthly spreadsheet updates for Royal London Pension, Bupa Health Care, Medicash, EAP Health Assured, and Perk Box linked to the payroll system.
• Administer all aspects of the UK Pension Scheme.
• Recommend salary increases in conjunction with department heads as appropriate.

Payroll Management

• Complete Payroll Summary and input changes for end of month.
• Process Payroll, ensuring precision, verifying PAYE.
• Work with payroll provider on all HMRC updates and government-related information.
• Assist with calculating and processing payroll monthly.

HR Projects & Administration

• Coordinate HR projects (meetings, training, surveys, etc.).
• Prepare ad hoc reports as required.
• Participate in budgeting exercises – provide relevant information for benchmarking and forecasting.
• Creating and conducting Human Resource-specific training sessions in partnership with other UK divisions.
• Work closely with IT to ensure all company property is returned following Exit interviews.
• Partner with the team on Health and Safety compliance, audits and office management.

Qualifications

Requirements

• Bachelor’s degree in human resources or related field or equivalent experience
• 5+ years’ HR generalist experience
• Previous travel industry experience a plus
• Ability to organize and prioritize multiple tasks and complete them under time constraints.
• Effective verbal and written communication skills
• Demonstrated analytical skills (analyzing information and troubleshooting problems) with high attention to detail.
• Must be proficient in MS Office Suite
• Previous experience with ADP, Cornerstone, SAP ConCur, SAGE Payroll, SAGE HR
• Due to the nature of the information that you will come in to contact each day, the ability to maintain confidentiality.
• Ability to work with all levels of employees.
• In the office at least 3 days/week

Skills Required

• Ability to make connections between various aspects of the employee life cycle.
• Confident personality, happy to engage with stakeholders at all levels.
• Increased extensive experience in a Generalist role.
• Effective verbal and written communication skills
• Demonstrated analytical skills (analyzing information and troubleshooting problems) with high attention to detail.
• Proficient in MS Office Suite
• Ability to maintain confidentiality.

Pay and Benefits:

Our benefit offerings include healthcare, dental care, health Assured (EAP), life insurance and Perkbox.

The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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