IT Support 1st and 2nd Level

TN United Kingdom; Guildford; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an enthusiastic IT Support Specialist to join their dynamic team. This role offers an exciting opportunity to develop your IT career while working with diverse technologies in a collaborative environment. You will be responsible for troubleshooting IT issues, supporting remote teams, and participating in impactful IT projects. Whether you're a recent graduate or an experienced professional, this position provides a platform for growth and skill enhancement. Join a supportive team that values your contributions and helps you thrive in your IT career.

Benefits

Flexible Working Hours

Career Development Opportunities

Collaborative Team Environment

Participation in IT Projects

Qualifications

• Eager to learn and grow in IT support roles.
• Hands-on experience with troubleshooting and user support.

Responsibilities

• Troubleshoot IT issues and maintain systems across multiple locations.
• Support remote workers and ensure smooth IT operations.

Skills

Network & Security

1st & 2nd Line Support

Software Troubleshooting

VOIP Phone Systems

Virtual Environment Management

Education

Basic IT Knowledge

IT Degree

Tools

Dell SonicWall Firewall

Moveware

Job description

Exciting IT Support Specialist Opportunity - Join a Growing Team!

Are you passionate about IT and looking for an opportunity to grow your skills in a dynamic and supportive environment? We are seeking an IT Support professional to join our team, with flexibility to consider candidates across different experience levels. Whether you're a recent graduate eager to start your career, an experienced 1st Line Support specialist, or a skilled 1st & 2nd Line Support professional, we want to hear from you!

About the Role:

As an IT Support Specialist, you will ensure smooth IT operations across multiple office locations and support remote workers. Your responsibilities include troubleshooting IT issues, maintaining systems, and working on exciting projects within a fast-paced environment. Our client's head office is in North Surrey, but support will also be provided to teams in other locations and remote workers, primarily remotely.

Key Skills & Technologies:

• Network & Security: DNS, DHCP, routers, switches, Dell SonicWall Firewall
• IT Support & Troubleshooting: 1st & 2nd Line Support, software troubleshooting, VOIP phone systems, Moveware
• Project & Vendor Management: Website management, contract negotiations, working with MSPs
• Virtual Environments & Security: Virtual Environment Management, Mimecast

Who Should Apply?

We welcome candidates across various experience levels, including:

• Entry-Level IT Enthusiasts: Graduates or those with basic IT knowledge seeking industry entry
• 1st Line IT Support Specialists: Those with hands-on experience handling end-user issues
• Experienced 1st & 2nd Line Support Professionals: Candidates experienced with complex IT environments and projects

Why Join Our Client's Team?

• Opportunity to develop your IT career within a growing business
• Exposure to diverse technologies and systems
• A collaborative and supportive team environment
• Participation in IT projects and process improvements

If you're interested or know someone who would be a great fit, we would love to hear from you! Apply today to take the next step in your IT career.

Additional Information:

If you'd like to learn more about these IT Support Specialist opportunities or know someone suitable, please forward this advert, send us their details, or contact us directly. You can recommend as many candidates as you like via our website and earn a referral fee per successful placement*. This offer is unlimited.

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