Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the digital revolution is seeking a Cloud Services Engineer in Swindon. This full-time role involves working with a talented team, supporting Cloud and Network solutions, and ensuring high customer satisfaction. Ideal candidates will have knowledge of Cloud technologies, including Azure, and strong problem-solving skills. The company offers a supportive environment for personal and professional growth, with numerous benefits including annual leave, pension schemes, and health support.

Benefits

26 days annual leave plus options to buy or sell days

Company matched pension scheme

Family-friendly policies

Health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies, including Azure knowledge.
• Experience in a support environment with on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation and statements of work.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016 or above

Microsoft System Configuration Manager

Microsoft Exchange Server 2016 and above

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Services Engineer (Previous Relevant Experience is Required), Swindon, Wiltshire

Client:

Telent

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in a challenging project environment.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service delivery teams to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks, and systems for millions, making a significant impact by supporting the nation's critical infrastructure.

Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
• Adhere to processes regarding task allocation, completion, and reporting, updating all relevant parties.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and statements of work.
• Participate in pre-staging of equipment and customer meetings.
• Ensure accurate timesheet submission and compliance with GDPR and security policies.

Qualifications and Skills:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your skill development in these areas. Essential qualities include a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or within a team

What We Offer:

At Telent, you can develop your career across sectors, roles, and technologies. We foster an inclusive culture that values diversity and ideas, supporting your personal and professional growth.

Benefits include:

• 26 days annual leave plus options to buy or sell days
• Company matched pension scheme
• Family-friendly policies
• Health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support

Join us to be part of a team that values inclusivity, responsibility, and customer focus, guided by our core values.