Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Slough; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Cloud Services Engineer in Slough to join their Engineering team. This role involves developing relationships with customers, managing service delivery, and contributing to innovative projects in Cloud technologies. The ideal candidate will have experience in a support environment, knowledge of Azure, and strong communication skills. The company offers a dynamic career with various benefits, including 26 days of leave and ongoing development opportunities.

Benefits

26 days of leave

Pension scheme

Health support

Ongoing development

Qualifications

• Experience in a support environment with on-premise Cloud Services.
• Strong work ethic and can-do attitude.

Responsibilities

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Manage documentation related to customer platforms.

Skills

Cloud technologies

Excellent communication

Problem-solving

Education

VCP 6.x-DCV

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server

Azure MFA

VMware vCloud Director

Job description

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Cloud Services Engineer (Previous Relevant Experience is Required), Slough

Client:

Telent

Location:

Slough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This is an excellent opportunity to join a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through exposure to challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service across all aspects of service delivery, acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses nationwide. Be prepared to innovate and develop networks and systems for millions. The work is complex but rewarding, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for task management, reporting, and change control.
• Assist with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Perform peer reviews of technical documentation.
• Assist or lead in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives.
• Complete and submit overtime and expenses accurately.
• Adhere to GDPR and security policies regarding sensitive data and security incidents.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• Desirable certifications include VCP 6.x-DCV and LPIC-2.
• Knowledge of networking, Microsoft SQL Server, Azure MFA, and VMware vCloud Director.
• Leadership qualities, ownership, and collaborative skills are essential.
• Excellent communication and problem-solving skills are required.

What we offer:

A dynamic career with opportunities to develop and make an impact. We foster an inclusive culture valuing diversity and ideas. Benefits include 26 days of leave, pension scheme, family policies, health support, discounts, ongoing development, and more. Details will be discussed at the offer stage.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

#LI-Hybrid #TJ-Hybrid